Help & Guidance => Game Help => Topic started by: Forever and Always on April 12, 2012, 10:45:59 pm
Title: Wrong username?
Post by: Forever and Always on April 12, 2012, 10:45:59 pm
I logged onto the site just fine, obviously, but when I try to log on the game it says "Incorrect username or password." I've closed the game, re-opened it {4 times} and typed it all again. Plus, I've changed my password too, and it still says that! I'm 100% sure I typed it right, because I retyped carefully. And no, caps isn't on. Any idea's why it's doing this? Is it becasue I just joined..? Or..?
Title: Re: Wrong username?
Post by: CloudFish on April 12, 2012, 11:22:39 pm
Hm. Did you look at the big help thread? I'd suggest changing your password again... And make sure that you're not using the number pad on your keyboard.
Title: Re: Wrong username?
Post by: BigSkippy on April 13, 2012, 12:15:50 pm
If all else fails I highly suggest just making a new account with easier text like no numbers in the password or no tricky text. Just keep it simple and you should be fine but as I said its just if all else fails.
Title: Re: Wrong username?
Post by: wolves01 on April 13, 2012, 07:12:47 pm
Maybe you changed your password and you forgot or try changing your password again? Maybe ill work again or check your E-Mail if you changed it?
Title: Re: Wrong username?
Post by: Animewolfdensetsu on April 13, 2012, 07:30:09 pm
I'm having the same problem. I changed the password like 5 or 6 times and I get the same result. The only thing I can think of is changing my username but there is no way to do that, I think. I've even looked on youtube for help, nothin. I've even allowed feralheart access through my firewall, same thing. any help Please.
Title: Re: Wrong username?
Post by: CloudFish on April 13, 2012, 08:05:07 pm
Vinny, do you have any numbers in your password or username? If so, you can't use the number pad to enter them.
If all else fails, I agree with the above post. You may just want to remake your account, delete the current one.
Title: Re: Wrong username?
Post by: WoofSpyder on April 13, 2012, 10:22:00 pm
This is weird and just do what they say they are smart people thats all i got mabey you were hacked or...........? somthing? XD