Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: iluvMJ06 on April 16, 2012, 12:30:33 am

Title: New usernames?
Post by: iluvMJ06 on April 16, 2012, 12:30:33 am
How do I change my username without creating a whole new account?  I don't like my current name.  It just isn't me, because I don't like Michael Jackson anymore.  I would also like to keep my current password. 

I am talking about the username that you use when you log in to Feral Heart.
Title: Re: New usernames?
Post by: Redlinelies on April 16, 2012, 12:41:57 am
If you do not have records of being a trouble maker on your account or having tons of accounts  already the administrators here are usually able and willing to help out when it comes to setting a new username.

However, when an account name is changed the user gets a temporary password sent to them in the mail that's linked to their account in which they must make the initial log in with after the name change. After that you yourself are able to set up whatever password you may prefer though(in this case your old one).

In order to change username though you must provide us with a new username that is unique and no other user registered with already since no one is able to have the same.
Title: Re: New usernames?
Post by: iluvMJ06 on April 16, 2012, 12:44:32 am
No, I have never gotten in trouble on Feral Heart, nor do I have more than one account.  I know what I would like my new name to be, I will just have to check to see if it is available.
Title: Re: New usernames?
Post by: iluvMJ06 on April 16, 2012, 12:47:39 am
It's available! I would like my new username to be horserider3573, please, if you are capable of changing it.
Title: Re: New usernames?
Post by: Redlinelies on April 16, 2012, 12:53:33 am
Your username will be changed shortly and a mail will be sent to you with your new login information.

Feel free to post a reply here once you are signed in with your new username so we know you got through, if any problems occur feel free to mail me.
Title: Re: New usernames?
Post by: iluvMJ06 on April 16, 2012, 12:56:39 am
Do you need my email?

and thanks so much, Red!
Title: Re: New usernames?
Post by: Redlinelies on April 16, 2012, 12:59:37 am
Your username should already be changed by now, check your email linked to your other account.
Title: Re: New usernames?
Post by: iluvMJ06 on April 16, 2012, 01:20:32 am
I never got an email. I just checked.
Title: Re: New usernames?
Post by: Jitters on April 16, 2012, 01:21:32 am
Did you check your junk email?
Title: Re: New usernames?
Post by: iluvMJ06 on April 16, 2012, 01:23:54 am
Yes, I checked both folders.
Title: Re: New usernames?
Post by: Redlinelies on April 16, 2012, 01:24:13 am
As sameth said, and this is the mail you'd want to check
-edit-

Since it's linked to your account the name was changed on.
Title: Re: New usernames?
Post by: iluvMJ06 on April 16, 2012, 01:27:48 am
Yea, that was the email that I checked. It wasn't there, even in the junk folder. 

And, what do you mean the email will be edited? 
Title: Re: New usernames?
Post by: Redlinelies on April 16, 2012, 01:30:09 am
Just like I edited the post ontop  so no one will be able to see your mail in the thread.

However though, the mail DO get sent to every user and you should've gotten it already. If not in your main inbox, and not in your junk folder. The mail might  deleted it for some reason I do not know. But it does get sent I can tell you that much.

I'd suggest you to double check once more honestly.
Title: Re: New usernames?
Post by: iluvMJ06 on April 16, 2012, 01:36:05 am
I checked again.  Is there a way to resend the email to me?
Title: Re: New usernames?
Post by: Redlinelies on April 16, 2012, 01:40:08 am
Should've been resent now if anything, if not your mail must be deleting the mail from the site.

Feel free to try using this form if you do not receive any mail within a few hours
https://www.feral-heart.com/index.php?option=com_user&view=reset (https://www.feral-heart.com/index.php?option=com_user&view=reset)

Write in your mj mail there and you will get a mail sent to you with a new temporary password, if you still do not get any mail you must check your mail preferences so it doesn't delete spam mail on auto.
Title: Re: New usernames?
Post by: iluvMJ06 on April 16, 2012, 01:45:40 am
I just got the email!  :D

Thank you so much Sameth and Red for your help!

Ill post here and see if it works 
Title: Re: New usernames?
Post by: iluvMJ06 on April 16, 2012, 01:51:04 am
Gah, oh no  :(.  It says that the username and password do not match or that I don't have an account.  what do I do now?

Sorry for being a pain  :-\
Title: Re: New usernames?
Post by: Jitters on April 16, 2012, 01:53:12 am
For the username did you enter: horserider3573 ?

And the password in the email may be case sensitive. Try it again a couple more times.
Title: Re: New usernames?
Post by: iluvMJ06 on April 16, 2012, 01:54:24 am
Yea, I entered it the right way, but i'll do it a few more times.
Title: Re: New usernames?
Post by: Redlinelies on April 16, 2012, 02:00:45 am
IT could be that the server is busy, and in that case you must wait for the 2nd mail that I resent to you since that code/password would be the valid one.

Give it some time, wait for the other mail, if you do not get it within a few hours as mentioned feel free to follow the steps above, and it doesn't hurt trying a few times.
Title: Re: New usernames?
Post by: iluvMJ06 on April 16, 2012, 02:02:12 am
alright, I'll check my email again tomorrow, and give an update after school.  Thanks so much for the help
Title: Re: New usernames?
Post by: iluvMJ06 on April 16, 2012, 09:28:35 pm
Aww, I still haven't gotten the second email, or the first, I don't know which is which.   And the log in info that I did get still won't work.  Any other things I should try?
Title: Re: New usernames?
Post by: Redlinelies on April 16, 2012, 09:45:27 pm
Since you did infact get one of the mails, you should get the others.

Changed your username one more time just now, so feel free to wait for that mail and check your folders the upcoming hours.
Title: Re: New usernames?
Post by: iluvMJ06 on April 16, 2012, 09:53:37 pm
I just got the email.

you don't know how much I thank you for helping me do this.