Feral Heart

Help & Guidance => Game Help => Topic started by: TheExplosiveTophat on May 01, 2012, 11:51:38 pm

Title: I have a little problem..
Post by: TheExplosiveTophat on May 01, 2012, 11:51:38 pm

I'm entering my password and username, and, it's not letting me log on (It's saying 5 missentered information results into a 15 minute ban).

I dont know if I haven't been able to do something? (Just made the account), or I really am not entering the information correctly.  I'm certain I am.

Thank you, and my apologies ahead of time.

Title: Re: I have a little problem..
Post by: Jayfeather55 on May 02, 2012, 12:03:31 am

 

Are you sure your putting in your username and not your forum name?
(http://i1171.photobucket.com/albums/r553/Jayfeather55/dathelppp.jpg)

Title: Re: I have a little problem..
Post by: CloudFish on May 02, 2012, 12:18:38 am

We've been having a problem with new users lately...

Make sure your password doesn't include any numbers,

Keep trying to rechange your password via your profile on the forum.

If none of this works, try recreating an account with a smaller username, long ones have been troublesome as well it seems.

Post again if you need assistance.

Title: Re: I have a little problem..
Post by: TheExplosiveTophat on May 02, 2012, 12:22:02 am

I am putting in my Username, and alright^^