Feral Heart

Help & Guidance => Game Help => Topic started by: Summer Glade on May 18, 2012, 09:36:37 pm

Title: Not Able To Log In?
Post by: Summer Glade on May 18, 2012, 09:36:37 pm

I just joined FH, and when I went to log into it, it said my username or password was wrong, but I`m 100% sure that I`m typing it in right. Can anyone help me?

Title: Re: Not Able To Log In?
Post by: Zarorah on May 18, 2012, 09:52:05 pm

Do you have symbols in your name or password? I had to create a new account because my password had symbols in it and the game wouldn't recognize it.

Title: Re: Not Able To Log In?
Post by: Summer Glade on May 18, 2012, 10:07:41 pm

Well, there is a space in my username....Would that effect it?

Title: Re: Not Able To Log In?
Post by: Zarorah on May 19, 2012, 02:26:23 am

Possibly, but I'm not totally sure.

Title: Re: Not Able To Log In?
Post by: SummerGlade on May 19, 2012, 12:58:40 pm

I just made a new account (the one I`m on right now) and it works perfect, so I guess that`s what it was.

Title: Re: Not Able To Log In?
Post by: Redlinelies on May 19, 2012, 01:31:17 pm

Could be the length of the username all together causing issues in this case.

That and that beause numpad does not work in the game, only the numbers above the letters, the password is also caps lock sensitive which means you must put big letters where it's big, and small where it's small depending on how you registered your password.