Feral Heart

Help & Guidance => Game Help => Topic started by: mtijger on May 18, 2012, 11:27:01 pm

Title: A friend is not getting a confirm mail, Help ?
Post by: mtijger on May 18, 2012, 11:27:01 pm

A friend of mine is trying to make an account but he just won`t receive the confirm mail.
I know it can take a wile but its taking more then a day now... so what can we do ?

Title: Re: A friend is not getting a confirm mail, Help ?
Post by: Redlinelies on May 19, 2012, 02:01:13 am

The site always sends out an activation mail as long as the user fills in the required fields correctly.

First thing you'd want to check is so the email doesn't block the mail and delete it, or the simple fact that it gets placed in the junk folder of the mail. If you are unable to know this or locate any activation mail it could be the email provider itself that doesn't work well.

Create a new account in that case but use another kind of mail like hotmail for example.

Title: Re: A friend is not getting a confirm mail, Help ?
Post by: mtijger on May 19, 2012, 10:41:03 am

He just got it today at: 10:20 am in his Junk mail ;p
It took long to come , but at least it working now.
Thanks for replying