Feral Heart

Help & Guidance => Game Help => Topic started by: sangodeomslayer250 on June 30, 2012, 11:18:31 pm

Title: Logging in problems
Post by: sangodeomslayer250 on June 30, 2012, 11:18:31 pm
Hi there thanks for reading this

my friend helped me create an account and activate it. we downloaded feral heart and it wont let me log in to play and i know for sure that i typed in my user name and password in correctly and my friend can log in just fine. I just get banned is there  a way to fix this or a way to set up another username with the same email address.

Some feed back would be greatly appreciated on how to solve this problem so i can play
Title: Re: Logging in problems
Post by: Ingredient on June 30, 2012, 11:24:17 pm
I dont believe you can, perhaps try deleting your account maybe?

Try this tutorial also.

http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0 (http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0)
Title: Re: Logging in problems
Post by: sangodeomslayer250 on June 30, 2012, 11:35:04 pm
i went to the link you sent but that didnt work and how do you delete your account to start a new one with the same email adress/
Title: Re: Logging in problems
Post by: KnifeKnut on June 30, 2012, 11:35:53 pm
What message comes up to tell you that you are being banned?
Title: Re: Logging in problems
Post by: sangodeomslayer250 on June 30, 2012, 11:37:46 pm
incorrect password/username if you enter wrong five times you will be banned for 15 minutes and i reset my password activated my account and im sure i typed everything correctly and have no caps in my password. they work just fine on the site
Title: Re: Logging in problems
Post by: CloudFish on June 30, 2012, 11:55:08 pm
Users with long usernames or passwords have difficulties.

Try to keep both simple. No symbols or numbers.

Will have to delete your current account and make a new one.
Title: Re: Logging in problems
Post by: sangodeomslayer250 on June 30, 2012, 11:59:12 pm
how do i delete the account in order to make a new one
Title: Re: Logging in problems
Post by: CloudFish on July 01, 2012, 12:14:28 am
Go to profile, and should have option to delete. Am not sure or not, but you may have to use different email to go create a new one. Not too sure how Admins go about letting old emails fly
Title: Re: Logging in problems
Post by: sangodeomslayer250 on July 01, 2012, 12:23:49 am
thank you for your help ill try that