Help & Guidance => Game Help => Topic started by: Nutella2 on July 17, 2012, 07:34:22 pm
Title: FH Isn't Working,Even With The Server Online!
Post by: Nutella2 on July 17, 2012, 07:34:22 pm
Every time I open FH,It keeps malfunctioning and it stops working.After telling the publishers,then it automaticly stops working.'Feral Heart has stopped working.' And it closes the program.I can't figure any way to fix this,I didn't select anything for that Feral Heart screen showing you which Rendering System etc.It won't work,I can't get it to work at all.I tried reinstalling.Nothing worked.
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: lugailover on July 17, 2012, 07:35:43 pm
When you uninstalled, did you also completely delete the folder with it?
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: RawSyndicate on July 17, 2012, 07:39:42 pm
Aye this is because we have so many users on at the moment, if you look at the top of the forums here, its says there are 848 users on. Which is a lot, most of them are usually in fluorite which causes a huge crash for most people. If there are too many people on the server might crash, which is probably why you do. Maybe stay in a place with less people. This may reduce it. This problem is occurring to many people so dont worry. i Hope this helped ^^
~Rawy
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: Love_Is_Death on July 17, 2012, 07:42:54 pm
Some times the system malfunctions. All you need to do is wait a while, while your computer fixes the problem on its own. Maybe something is wrong with your WiFi. If you have wireless internet, unplug it, wait 10 seconds, then plug it back in, its sure to work ^^.
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: Nutella2 on July 18, 2012, 09:18:35 pm
Still won't work even after a day.Restarted,reinstalled.I cannot get on.
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: Nutella2 on July 18, 2012, 09:20:58 pm
THE SERVER IS NOT FULL.I've gotten on once and 945 players were playing!Worked marvelous!I did not delete the folder.Only the game...Thingy.It won't work.It simply,will NOT work.I can even stream and I will prove.It comes up and shows the makers of the game,but then it gives an error message and the screen goes white.I don't know what's wrong.
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: Karly on July 18, 2012, 09:36:04 pm
Remove the folder and reinstall.
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: DivineHeroine on July 18, 2012, 09:59:48 pm
I have that problem too mine frozed my WHOLE COMPUTER along with my mouse everything frozed once I opened it.. right at the time when it frozed was when I saw the black Command Prompt like it usually pops up.. after I clicked OK when I was done configuring the settings. Hmm what happened? I removed the folder and reinstalled...nothing is working. Like how Cheshire said. You are not alone. Removed the folder and then re-installed. Still not working. Restored my computer to an older time..still not working..Hmm for some reason FH worked BEFORE I installed Comodo Dragon Firewall. I heard it was the best Firewall..I do not know. Then I scanned my whole computer for viruses. Found a Rootkit...Dangerous.. I am panicking!
OH WOW FINALLY WORKING the problem was that my Comodo Firewall has blocked it in random segments O_O
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: Nutella2 on July 19, 2012, 04:06:10 pm
But....Wouldn't the folder...Doesn't it hold my info and if I delete it,then my account gets deleted from FH?What are you saying by remove?And I have no Firewall on,it blocks everything.If by remove,you mean delete?I don't understand.I'm not mechanical and I am NOT good with computers.And,I can't even do a freaking EASY preset. Dx
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: Kyugima on July 19, 2012, 04:08:53 pm
All your account information is stored on the server. If you delete all your FH stuff on your computer everything will; be fine, including your characters. Just save any maps and presets that don't come with the game elsewhere so you can put them back in.
*Edit
I would also like to mention, to those people who think a not responding message is because the server is full, or bad WiFi, that is not the case what so ever, not even close. Not responding is basically an error message, something went wrong, and it had to shut down. This pops up before you even connect to the server too, so it has nothing to do with internet or server. It is also not a ban, you'd log in and get a message specifically saying you are banned and for how long.
Sorry for getting a little off topic there, but everyone seems to believe not responding is a internet thing, or being banned, and it isn't.
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: cat40127 on July 19, 2012, 06:03:36 pm
Me too I seriouslly need help!
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: Nutella2 on July 19, 2012, 08:20:37 pm
But,I'm saying,if I delete the WHOLE game on the computer...If there was no inch or trace I even DOWNLOADED the game...Would it still be there...?My info?So I should just delete the whole folder,the game,the download,etc?Will that make it work?The problem is,it keeps popping back up....Every time I start the game!I don't get it.
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: CloudFish on July 19, 2012, 08:27:17 pm
Deleting your OLD Feral Heart folder will not effect your account or your characters. These are stored on a server.
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: SilverTW on July 19, 2012, 08:53:14 pm
Deleting your OLD Feral Heart folder will not effect your account or your characters. These are stored on a server.
Yep.
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: Nutella2 on July 20, 2012, 06:48:33 pm
So just delete the whole game on my computer.I don't get what you're saying,Cloud... ._. ; I'm sorry I'm a dummy.What do you mean 'Old' ? I don't get it.I'm sorry for my blondeness. m
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: Okami-Shiranui on July 20, 2012, 06:53:17 pm
Because all your information is stored on the server, your account and characters will not be deleted if you delete the game. HOWEVER. If you delete the whole folder your maps and presets (ones you made or downloaded) will be deleted. No need to worry about your account!!!
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: wolffox on July 20, 2012, 06:58:09 pm
1. Go to computer>hard drive>FeralHeart and find the "unins000" file. Double click. Uninstall. 2. Once the game has been uninstalled, delete the FeralHeart folder completely. 3. Obtain a new copy of the installer by downloading it from this website. Here's the link to make it easier. (http://download.feral-heart.com/FHSetup.exe) 4. It will take awhile to download. Once completed, double click the installer (FHSetup.exe) and let the installer do what it has to do. 5. Restart computer and you should be good to go.
Title: Re: FH Isn't Working,Even With The Server Online!
Post by: Nutella2 on July 21, 2012, 05:21:39 pm
Thank you Wolffox <3 I hope this fixes the problem.