Feral Heart

Help & Guidance => Game Help => Topic started by: wolves01 on July 27, 2012, 11:48:03 am

Title: Can't log in to FeralHeart?
Post by: wolves01 on July 27, 2012, 11:48:03 am

FH isn't making me log on and there is only 35 users on FH right now and it has been like that for awhile?

Title: Re: Can't log in to FeralHeart?
Post by: BigSkippy on July 27, 2012, 12:07:25 pm

The server is backing itself up. Shouldn't take too much longer.

Title: Re: Can't log in to FeralHeart?
Post by: Wolfmaster1893 on July 28, 2012, 07:13:25 pm

I can't log in, it says invalid but my username and password is correct.

Title: Re: Can't log in to FeralHeart?
Post by: Aweu on July 28, 2012, 07:31:53 pm

Quote from: Cloud Jonasson on July 28, 2012, 07:13:25 pm

I can't log in, it says invalid but my username and password is correct.

Make sure if you have numbers in your password, make sure you're using the top set of numbers and not the num lock pad. And if you have symbols (@-[] etc.) in your password, you'll have to reset them to numbers.

You need to reset(change) your password via forum. When you first log into the forum *don't log in* you see 'Forgot Password', once you click that you enter your email(hopefully is valid) and the old password will be sent to you. Now, go to your profile and go into 'Account information' and you can *copy and paste* put your old password in, and change it.

Hopefully this helps you, Cloud.
Aweu ~

Title: Re: Can't log in to FeralHeart?
Post by: Delay on July 29, 2012, 02:19:03 pm

Quote from: BigSkippy on July 27, 2012, 12:07:25 pm

The server is backing itself up. Shouldn't take too much longer.

This is correct. The server will occasionally back up, and be temporarily unavailable to people trying to log on. Simply be patient until it returns.

@Cloud; Please don't post in another thread for help unless it is directly related to your issue. Try what Aweu suggested, and good luck getting into the game.