Feral Heart

Help & Guidance => Game Help => Topic started by: dsramsey on August 20, 2012, 09:30:32 pm

Title: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 09:30:32 pm
Hey, it's me, again. Im still having the same issue about not being able to connect to the front server. I see that there are over 800 users online. Does that have something to do with it? or am i just not able to ever play Feral Heart again?
Title: Re: Sorry to bother you..
Post by: LordSuragaha on August 20, 2012, 09:34:40 pm
It's never a bother when another user needs help Domino :). Most likely if you are trying to get into Fluorite right now or any other crowded maps you probably are getting that failed to connect message. You will be able to play again eventually once there is space on those maps again. Hopefully thats the problem you are having. Does it only happen when you try to enter Fluorite? You can always check here for an explanation to those failed to connect/bad token messages:
http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=10423.msg144795#msg144795 (http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=10423.msg144795#msg144795)
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 09:37:45 pm
yes, in the past floritePlains was always crowded, but i could still get in. How do i get in through a different map?
Title: Re: Sorry to bother you..
Post by: LordSuragaha on August 20, 2012, 09:40:05 pm
yes, in the past floritePlains was always crowded, but i could still get in.
Some times you can get in if you keep logging back into a character thats on its way to Fluorite but that doesn't happen to often only if you're lucky and you just manage to make it in.
Unfortunately if you are trying to get into one of the maps that can only be accessed through Fluorite like the Temple of Dreams you will just have to wait it out until there are less people in Fluorite so you can squeeze in. There really is no way around it unfortunately. Just try playing on the other maps for now until Fluorite clears up soon hopefully. I really hope this helps you Domino.
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 09:41:44 pm
Ok, thankyou  :)
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 09:42:24 pm
I see you have already readed the big help thread, well, im not sure where to start.
And you are getting a connect to the front server., this mean you can not even log in, just like if you don't have any internet at all, but obviously you have.
For some reason, something is blocking your FH connection.

What is the name of your internet service provider?

if you don't know, enter this page:
http://www.speedtest.net/ (http://www.speedtest.net/)
Then in the left bottom corner of the test aplication should show the name just near from the rating starts.
This is just to know if your internet service provided is know to do blocking.
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 09:43:46 pm
They are called, Xfinity
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 09:49:21 pm
Xfinity is not listed in the bad ISPs for online games.

Can you even play any other online game? or just is FH who has troubles?
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 09:52:05 pm
Hmm, well, i dont really play any other online games. Although im on Deviantart and Youtube frequently. Those websites work fine.
Title: Re: Sorry to bother you..
Post by: LordSuragaha on August 20, 2012, 09:55:08 pm
Domino are you able to log in and get into the game at all right now because you said you were playing it before or is it just the Fluorite map issue?
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 09:59:25 pm
I cant get into the game at all..
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 10:00:13 pm
well, just asking since it is possible to be a router/computer problem, as online games uses a different internet protocol than browsing websites. so it may work fine your internet for youtube but not for online games.

But now i see you are an old member here, so i believe you already got online at least once?
Did you checked your firewall settings is not blocking FH?
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 10:02:57 pm
yes, i checked the box that let's Feralheart through the firewall.
Title: Re: Sorry to bother you..
Post by: LordSuragaha on August 20, 2012, 10:03:31 pm
Honestly I can't really think of anything else that Thierry hasn't already suggested. I'm sorry if I can't provide any further help right now but I will try to see if I can find some other possible solution for you on the forum.
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 10:08:16 pm
well, Now im not sure what to do, let me ask to razmirz about, give me 15 minutes

If you are using a laptop, try to borrow any neighbor's internet, this is just to know if the problem comes from the computer or your internet connection.
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 10:14:19 pm
ok, it prob is the internet connection. I'll try another route
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 10:19:58 pm
I think i can do something more, is to remotely control your computer with a program, and check everything.

If you accept, met me at this chat and i will give you instructions:
http://www.feral-heart.com/index.php?option=com_blastchatc&Itemid=47 (http://www.feral-heart.com/index.php?option=com_blastchatc&Itemid=47)
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 10:22:17 pm
ok, let me just log in
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 10:26:06 pm
uh oh, it seems that i am not a full member. It says i must be a member to access the chat.
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 10:30:18 pm
mmm, so bad. that was unespected.

seems forum is the only way, unless you want to add me at msn.

Here is the programm for the remote control, (i has his internal chat)
http://raznet.co.uk/help/ (http://raznet.co.uk/help/)

run the programm, then it will give some numbers i need to know to access your computer.
you can send me the numbers by PM
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 10:31:52 pm
alright, what is your MSN?
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 10:32:50 pm
[email erased]

okies, okies.
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 10:35:17 pm
ok,
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 10:39:39 pm
wait, whats 'okies'?
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 10:41:09 pm
i just writen my email then deleted it to avoid more poeple to add me, but here is gain:

this time add me before i erase it XD
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 10:44:01 pm
ok
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 10:48:18 pm
i sent you an email, dont know if you got it..
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 10:51:57 pm
okie, just added you.
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 10:53:21 pm
accepted^^
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 10:56:22 pm
but i see you offline at msn, can you read me?
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 10:57:44 pm
this is my 1st time using Messanger, so idk what to do XD but from my view im on..
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 10:58:59 pm
oh, glitch?
Grrr, this is going hard, let me relog in at msn.
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 11:00:03 pm
oh wait, i never had it intsalled..its intalling now. (messenger)
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 11:00:32 pm
ok
well actually i don't use the messenger program, im using the mesenger chat from the inbox, it is the same thing.
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 11:20:30 pm
its been intalled :)
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 11:20:56 pm
ok, waiting for you.
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 11:32:46 pm
it appears that youre offline...
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 11:35:11 pm
Agggr, here im having bad luck now. Im online

You want we directly go to use that remote control program?, and use his internet chat?
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 11:36:48 pm
if it lets me, yeah
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 11:38:50 pm
ok, now download and run this program:

http://raznet.co.uk/help/ (http://raznet.co.uk/help/)

give me by PM the number it gives to you.

If i fail fixing your problem with that program,  i think the admin (razmirz) can take a look to your problem.
Title: Re: Sorry to bother you..
Post by: LordSuragaha on August 20, 2012, 11:40:22 pm
Any luck yet?
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 11:41:44 pm
not at all, spent a lot of time trying to help by chat but failed even to get a working chat :O
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 11:42:49 pm
it wont let me download it..
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 11:48:05 pm
uhh, this will end in a head ache.
For now i can not give a fast help, so i let you a list of things to try:

Borrow a internet of a nieghbor or from a friend. (to check if the problem is a connection problem)
Try to run FH in another computer with you own connection. (to check if the problem is from the computer)
Ask for help to a friend who knows well about computers and networks.
Try if another online games can run, like Impressive Title.


Note: if you can not even download the file i given to you, may be because something is blocking you to download and even to play FH. parental control?, administrative permisions? who owns the computer?
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 11:49:30 pm
alright, i'll try that. thank you.
Title: Re: Sorry to bother you..
Post by: Thierry on August 20, 2012, 11:50:37 pm
your welcome, good luck with this.

And don't forget to tell us if you have solved the problem and how you solved it.
Title: Re: Sorry to bother you..
Post by: LordSuragaha on August 20, 2012, 11:56:25 pm
Sorry to hear that for both of you. I hope one of Thierry's last suggestions help some how Domino. If anything I will continue looking for an answer in the forum. Just keep us updated if you make any good progress Domino. I'm sure some of the other users around the forum will try to help you too. Goodluck and sorry you're having such a rough time just getting the game to work again.
Title: Re: Sorry to bother you..
Post by: dsramsey on August 20, 2012, 11:57:39 pm
thank you C: