Hello, Jade. Welcome to the forum, don't worry about any 'newbie' jokes whatsoever.
Anyway, the issue was occurring for all of us. It's currently over and you should be able to log onto your account again.
If not, I'd check my firewall or restart the router/computer, just in case.
Hope you're able to get back on soon.~ :]
Of course you can call me Ressy. ;]
I'm sorry to hear that it didn't help, I'm not keen on computers so I wouldn't know what else to do to fix it.
Hope it works out for you, and, thank you for the cookies. 8D
Sleep well.~