Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: Okah on December 30, 2012, 08:59:28 am

Title: Accounts Marked for Deletion and Game Access
Post by: Okah on December 30, 2012, 08:59:28 am

Two questions:

1. Are accounts one marks for deletion ever actually deleted? I have had this one marked and two others (both with username Overcast) for over a year now with no actions taken by anyone. I am still able to reactivate them anytime, like now. If no, why not?

2. Why am I still able to log into the game using accounts marked for deletion?

Title: Re: Accounts Marked for Deletion and Game Access
Post by: Ingredient on December 30, 2012, 11:32:45 am

1. I think only staff are able to delete accounts. I would ignore the account deletion option if it's done nothing for that long and just ask a staff member to delete it for you.

2. You're still able to log in because your account probably hasn't been deleted yet.

Title: Re: Accounts Marked for Deletion and Game Access
Post by: Tigg on December 30, 2012, 12:08:09 pm

If you want an account to be deleted it is best to contact an admin for that, at the moment there is too many stuff to do than to go through a list of deletion.
Accounts will be deleted automatic if they are inactive for some months. However this feature runs just manually and the time of deletion for inactive accounts can be different.

If an account is not deleted you can still log in into the game or forum.