Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: Narkeen on January 20, 2013, 06:45:17 pm

Title: Account Recovery
Post by: Narkeen on January 20, 2013, 06:45:17 pm

No matter which method I use, it only sends me a password reset request. -and whenever I do so, the ticket is invalid.

"Hello,

a request has been made to reset your FeralHeart account password. To reset your password, you will need to submit this token in order to verify that the request was legitimate.

The token is 04e76601b05aafd1c9abf87a63dbb18a .

Click on the URL below to enter the token and proceed with resetting your password.

http://www.feral-heart.com/index.php?option=com_user&view=reset&layout=confirm (http://www.feral-heart.com/index.php?option=com_user&view=reset&layout=confirm)

Thank you."

This is what I get. Notice that the username is blank. Does this mean my account was deleted? If so, why isn't all traces of said account is still here?

Title: Re: Account Recovery
Post by: Narkeen on January 20, 2013, 06:49:08 pm

Also on a similar (yet unrelated note), I can't log in game. I'm blaming my new router from Comcast. I can't even log in on Club Penguin (as a test). Either I have to adjust the settings on the router myself or get a new one. Can't use Wii features or DS features on it.

Title: Re: Account Recovery
Post by: morallydefunct on January 27, 2013, 05:03:43 am

When Registration was closed, accounts inactive or had gone AWOL, were deleted. So, it is possible yours was deleted. Accs are deleted because of inactivity.

Title: Re: Account Recovery
Post by: Narkeen on January 29, 2013, 09:20:29 pm

Awh bummer.

Well...thanks for informing me about this.