Feral Heart

Help & Guidance => Game Help => Topic started by: Emberflame on February 03, 2013, 03:50:39 am

Title: Game Crash!
Post by: Emberflame on February 03, 2013, 03:50:39 am
I need serious help! :( my game crashed twice in only two days, the first time I deleted and replaced all files in MyObjects, causing me to lose all but one of my maps. when it crashed again, just after I had completed and exported a map request, it didn't work. I've done everything, deleted various files, shifted files in my Exports to various locations, extracted all the .zip files in MyObjects, extracted all the .zip files in Exports, re-downloaded the game patch, re-downloaded the game itself, but nothing works! plz help meh :(
Title: Re: Game Crash!
Post by: LordSuragaha on February 03, 2013, 04:01:52 am
Have you tried to looking in your particles folder for double particles? They end in numbers like _0 or _1 etc. If you find any delete them. If you can't find any or that doesn't work have you tried to uninstall the game and delete the Feral Heart folder instead of just reinstalling the game? Do that but back up any important files like presets etc before reinstalling. Goodluck. Let us know how it turns out.
Title: Re: Game Crash!
Post by: Emberflame on February 03, 2013, 04:33:58 am
I have tried the particle thing, and I tried uninstalling, but it didn't work. Actually, the only thing to uninstall was the game, it never got rid of any of the actual files
Title: Re: Game Crash!
Post by: LordSuragaha on February 03, 2013, 04:37:12 am
You have to go back and delete the Feral Heart folder though after you uninstall to make sure you've cleared out all and any Feral Heart related files. It's the only way to truly have a fresh start. Uninstalling alone doesn't clear out all the files. Also are you receiving any particular error messages on crash?
Title: Re: Game Crash!
Post by: Emberflame on February 03, 2013, 04:41:54 am
no, not really, it just says feralheart.exe has stopped working, and so on. I can't delete all files now, it's late here, but I will tommorow
Title: Re: Game Crash!
Post by: Emberflame on February 04, 2013, 12:29:10 pm
it worked ^^ thx alot! -nuzzles-
Title: Re: Game Crash!
Post by: LordSuragaha on February 04, 2013, 01:08:45 pm
I'm glad you're welcome :3 & thank you.
Title: Re: Game Crash!
Post by: Emberflame on February 04, 2013, 11:12:29 pm
np ;) -cough- I hate to ask you again, the game works now. but when I enter my map, now it crashes o-o
Title: Re: Game Crash!
Post by: WhiteLightHeart on February 04, 2013, 11:25:25 pm
Hey! Firespirit, I'm glad to hear you got FH working properly, but as for that map- is it very lag-heavy, or full of objects and meshes? This could cause your map issues, as well as any snow weather in it.

Can you tell me any more about this map? And, did you have it before you reinstalled FH?
Title: Re: Game Crash!
Post by: Emberflame on February 04, 2013, 11:30:43 pm
yes, I backed it up, but forgot to back up a single file, and therefor had to re-download it from myself. The map does have quite a few meshes and is of moderate size, but it worked fine testing it in-game even after the crash when I re-downloaded it. I'm trying to get directly to it through a charr I have in it, but it crashes.
Title: Re: Game Crash!
Post by: WhiteLightHeart on February 04, 2013, 11:37:39 pm
So, do you mean it's just one character that you can't go into it with?

I would suggest just resetting your character (Login again, and use the Character Reset button at the top right of your screen) and going back in.
Let me know if this doesn't work, though. 'Cause if it doesn't, I have one more idea in mind for fixing it. c:
Title: Re: Game Crash!
Post by: Emberflame on February 04, 2013, 11:42:19 pm
you misunderstood, it crashes before I'm in so I can't access the settings. But I did try getting in with a different charr, and it works ^^ thx alot
Title: Re: Game Crash!
Post by: WhiteLightHeart on February 04, 2013, 11:45:49 pm
Ah, my apologies. xD But, that's good! You're very welcome.

I trust everything's working for you, now? c:
Title: Re: Game Crash!
Post by: Emberflame on February 04, 2013, 11:54:17 pm
ya, lets hope it stays that way ^^ thx again -nuzzly-
Title: Re: Game Crash!
Post by: WhiteLightHeart on February 04, 2013, 11:56:53 pm
As much trouble as you've been through with this, I hope it does, too! xD

Good luck, and... Well, golly forbid it does act up again, we'll still be here to lend you a paw. You're very welcome, and, thank you! ^.^ <3
Title: Re: Game Crash!
Post by: Emberflame on February 05, 2013, 12:24:55 am
XD thx, and np ^^