Feral Heart

Help & Guidance => Game Help => Topic started by: Shinobu Takatsuki on March 24, 2013, 07:26:16 pm

Title: Can't get on the game
Post by: Shinobu Takatsuki on March 24, 2013, 07:26:16 pm

Hi, just made an account (finally), and I can't get on the game now, is it a server problem?

Title: Re: Can't get on the game
Post by: morallydefunct on March 24, 2013, 08:17:35 pm

What exactly are you having trouble with?... Can't log in? Game won't work? What?

Title: Re: Can't get on the game
Post by: Shinobu Takatsuki on March 24, 2013, 08:23:09 pm

I try to log in the game, and it saying that it's a failed attempt for something...

Title: Re: Can't get on the game
Post by: morallydefunct on March 24, 2013, 08:28:09 pm

Well..
If you have any symbols in your password, (!@#$%^&*) then you have to change it since you can't log in with a password with symbols in it.
If there was a problem with the server, it would be offline. Look at the top. 'Online'. So, I doubt the server is having issues. Feralheart requires internet connection, so you might wanna check if it's perfect.

Title: Re: Can't get on the game
Post by: Shinobu Takatsuki on March 24, 2013, 08:33:05 pm

I got a good connection, and there is no symbols, so I dunno :/

Title: Re: Can't get on the game
Post by: morallydefunct on March 24, 2013, 08:38:20 pm

Are you sure?
Just make sure that you have good internet, password is checked, all of that. I actually had the same problem and probably the reason is your Firewall or Virus Protection is blocking Feralheart from accessing the internet actually. (That's how I solved my problem. Let FH go through Firewall and McAfee.)

Title: Re: Can't get on the game
Post by: Shinobu Takatsuki on March 24, 2013, 08:40:57 pm

I don't use McAfee, and I don't reckon my firewall stops it cause if so wouldn't it kept me from downloading it?

Title: Re: Can't get on the game
Post by: morallydefunct on March 24, 2013, 08:45:24 pm

You're twisting what I'm saying. xD McAfee is mine, you don't need McAfee. :I I got it through and Firewall. And check Firewall, it blocks things from accessing programs through the internet. (Certain ones.)

Title: Re: Can't get on the game
Post by: Shinobu Takatsuki on March 24, 2013, 08:54:06 pm

I tried, but I dunno how :/

Title: Re: Can't get on the game
Post by: morallydefunct on March 24, 2013, 09:07:17 pm

There should be a little Microsoft icon that leads you to the menu of things. Such as turning off your computer. There should be a search bar and type in Firewall.

Title: Re: Can't get on the game
Post by: Shinobu Takatsuki on March 24, 2013, 09:14:06 pm

Tried, but I couldn't work it :/

Title: Re: Can't get on the game
Post by: ThrillexForLife on March 24, 2013, 09:25:55 pm

Problem logging in? Look at this thread:
http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0)