Feral Heart

Help & Guidance => Game Help => Topic started by: The Shiverspire Wizard on May 15, 2013, 07:55:03 pm

Title: Real issues with logging in.
Post by: The Shiverspire Wizard on May 15, 2013, 07:55:03 pm
Eh, I am new here so I don't exactly know if I might have done something wrong with registering my account however~! Whenever I log on the site I can do it juuuust fine. However, whenever I enter the game and type in my username and password(I have tried 4 times, I didn't want to try 5 times) it says its incorrect... What should I do?
Title: Re: Real issues with logging in.
Post by: Shally on May 15, 2013, 08:51:23 pm
Well, we can start off with checking these things:

1.Make sure you don't have caps on.
2.Any symbols in the username/passwords?
3.Have you used the numberpad at the side of my keyboard, to your right when making the password/name?

Check out these links too:
\\Can't log in?// (http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0)
\\The Big Help Thread// (http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=10423.msg144690#msg144690)

Double check these things, and if you have then all right, come back and we'll try to fix this for you c:

Cheers // Shallow

Title: Re: Real issues with logging in.
Post by: SugarSprinkledFox on May 15, 2013, 09:24:50 pm
I'm having the same problem. I just registered today and I know for SURE that my username and password are correct.
Title: Re: Real issues with logging in.
Post by: ~Stargazer~ on May 15, 2013, 09:29:32 pm
Adding on to Shallow, is your password long? If its long you may have problems with logging in to the game. To fix this you will need to change your password. And I'm pretty sure you have to be logged into the site to log into the game. I hope this helps ;)

I'm having the same problem. I just registered today and I know for SURE that my username and password are correct.

Next time try to start a topic of your own please.
Title: Re: Real issues with logging in.
Post by: The Shiverspire Wizard on May 15, 2013, 11:13:04 pm
Nothing assists my problem...
Title: Re: Real issues with logging in.
Post by: Shally on May 16, 2013, 08:54:20 am
Nothing assists my problem...


I suggest you contact one of the admins Red or Delay, or any of the moderators to help you with this problem then if you've tried everything else
\\Staff// (http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=12157.msg169160#msg169160)

Good luck // Shallow