Feral Heart

Help & Guidance => Game Help => Topic started by: XxAngelofimperfectDreams on July 05, 2013, 01:03:41 pm

Title: Need a Admins Help, Cant login to game.
Post by: XxAngelofimperfectDreams on July 05, 2013, 01:03:41 pm
So i already made a topic on this but no one could help me and i was told i need to message a admin but the picture verification code dosent work for me so i did this instead. i would like help so i can play, this is rather stupid, how can the game say my password is wrong when i use this password for everything? i didnt put it wrong before you say anything, i double checked, i even did a password recovery, nothing has worked. i would like this issue solved.
Title: Re: Need a Admins Help, Cant login to game.
Post by: nicekind on July 05, 2013, 01:46:02 pm
I don't know if you have already seen this thread, but twice checking isn't bad. So check this thread that might help you:
http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0)
Title: Re: Need a Admins Help, Cant login to game.
Post by: XxAngelofimperfectDreams on July 05, 2013, 02:09:25 pm
yea, already read it, useless to me, iv already delt with games like this, i have everything correct, my password is the same for everything, no caps, no misspellings, not my forum, name, nothing, i cant get in. period. It wouldn't let me login, when i just joined yesterday.
Title: Re: Need a Admins Help, Cant login to game.
Post by: Feareh on July 05, 2013, 04:10:39 pm
 Did you use special cases in your username and or password? And passwords or usernames over 16 characters long does make it a little buggy. But if you do need to contact a staff member try going here.

Staff:
http://feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52 (http://feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52)
Title: Re: Need a Admins Help, Cant login to game.
Post by: XxAngelofimperfectDreams on July 05, 2013, 04:17:53 pm
no special characters, only a 8 number-letter password, and i messaged one of them i think, i cant tell, since this website rather hates me at the moment.
Title: Re: Need a Admins Help, Cant login to game.
Post by: Jitters on July 05, 2013, 04:47:31 pm
Your in game username is too long. You need to PM Red (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&action=pm&sa=send&u=20) and request a username change to something shorter, or create a new account with a shorter username.