Feral Heart

Help & Guidance => Game Help => Topic started by: thelonedragonwolf on July 13, 2013, 07:27:51 am

Title: I can login into the forum fine, but I can't seem to login to game
Post by: thelonedragonwolf on July 13, 2013, 07:27:51 am

I have no trouble in logging in to the forum, but when I try to login to the game, it says Incorrect username and password. I have clicked login more than five times in a row, and it hasn't banned me. This has been going on ever since I was able to get the account. I have been using the correct username and password. I am really itching to play this game, so It would be excellent if you could help.
Thankyou :)

Title: Re: I can login into the forum fine, but I can't seem to login to game
Post by: Whinp on July 13, 2013, 07:49:05 am

Is your username/password longer than 16 characters?

Title: Re: I can login into the forum fine, but I can't seem to login to game
Post by: Ingredient on July 13, 2013, 08:04:56 am

If your username is any larger than 16 characters than it won't let you log in on that account, like Kijiako has said. Unfortunately if that is the case then you will have to create a new account.

You should also take a look at this thread: http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0)

Title: Re: I can login into the forum fine, but I can't seem to login to game
Post by: thelonedragonwolf on July 13, 2013, 08:21:27 am

My username has less than 16 characters,

Title: Re: I can login into the forum fine, but I can't seem to login to game
Post by: Whinp on July 13, 2013, 08:22:30 am

And password?
Have you entered in FH in the past?

Title: Re: I can login into the forum fine, but I can't seem to login to game
Post by: thelonedragonwolf on July 13, 2013, 04:22:35 pm

No I havent, this has all started since I have gotten the acount. My pass is less than 16 characters as well.

Title: Re: I can login into the forum fine, but I can't seem to login to game
Post by: Feareh on July 13, 2013, 07:22:47 pm

 Do you have any special cases in your password and or username such as %,#,?,$

Title: Re: I can login into the forum fine, but I can't seem to login to game
Post by: thelonedragonwolf on July 14, 2013, 05:43:21 am

just plain letters (thx for helping me btw I appreciate this)

Title: Re: I can login into the forum fine, but I can't seem to login to game
Post by: thelonedragonwolf on July 15, 2013, 11:01:16 am

Im sure if this info helps you guys to help me solve this problem, but I am able to export presets in the preset maker.

Title: Re: I can login into the forum fine, but I can't seem to login to game
Post by: Redlinelies on July 15, 2013, 12:52:54 pm

I checked your profile Lone, your username is 17 characters of length, which is 1 above what the game works with. If you don't have any other account it's safe to say that you must register a new account with 16 or less.

Sorry.

Title: Re: I can login into the forum fine, but I can't seem to login to game
Post by: thelonedragonwolf on July 15, 2013, 03:26:29 pm

thx, I have realised that now Thank you everyone for helping me solve the problem I really appreciate this.

Title: Re: I can login into the forum fine, but I can't seem to login to game
Post by: SummerRise on July 16, 2013, 09:39:27 am

http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=37189.0 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=37189.0)
There is your answer xD

Title: Re: I can login into the forum fine, but I can't seem to login to game
Post by: Whinp on July 16, 2013, 09:59:53 am

Natalie, she knew and could login in-game. Please do not post after a problem is solved.