Feral Heart

Help & Guidance => Game Help => Topic started by: perfectimperfection on September 06, 2013, 10:45:24 pm

Title: log in issues
Post by: perfectimperfection on September 06, 2013, 10:45:24 pm

I can log into the website just fine but when I go to the game it says incorrect username/password and I don't know why

Title: Re: log in issues
Post by: ThrillexForLife on September 06, 2013, 10:54:48 pm

Your password must be 16 characters long. Make sure your not using CAPS. It's probably saying because of that or because you probably have numbers or symbols it...

Title: Re: log in issues
Post by: Ingredient on September 06, 2013, 11:03:39 pm

Quote from: Thrillex on September 06, 2013, 10:54:48 pm

Your password must be 16 characters long. Make sure your not using CAPS. It's probably saying because of that or because you probably have numbers or symbols it...

Just adding on to what Thrillex has said. Your username but also be no longer than 16 characters long.

You might also want to take a look at this thread: http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0)