Feral Heart

Help & Guidance => Game Help => Topic started by: damiian on September 10, 2013, 07:26:22 pm

Title: friend cant make an account because of an odd error
Post by: damiian on September 10, 2013, 07:26:22 pm

we get something like IP/Email blocked by (some kind of bot)
when trying to register for my friend (we managed to before but it wouldnt let her use it because it was to long so we've just tried to make her a new one but it wont allow it we either get it saying somethings been blocked or we get an error page for her)

is there any way that talking to a mod COULD get her originally made account shortened to a new username saving her time to play than to keep getting this error when she tries to make an account on my PC?

Title: Re: friend cant make an account because of an odd error
Post by: WhiteLightHeart on September 11, 2013, 03:47:02 pm

I'm afraid we can't change usernames on existing accounts, but I believe our server master (Razmirz) is looking into this error as we speak.

I'll let him be aware of this, since I think this might be related to what he's working on, but just have your friend wait until registration reopens the next time (keep checking into the site every few hours), and hopefully the issue will be resolved by then.

(If not, PM me and I can continue to look into this issue for you.)