Feral Heart

Help & Guidance => Game Help => Topic started by: painfulVeracity on October 07, 2013, 04:50:32 am

Title: Unable to log in
Post by: painfulVeracity on October 07, 2013, 04:50:32 am
So, I haven't been online in a good while. I had a random urge to go online, though, just a little while ago. As used to be my daily routine, I went down to my lovely little FH icon on my taskbar, opened it up, and waited for it to load. Once I got to the main screen, I typed in my username and my password as always.
Access denied.
I frowned, confused, as I knew I had typed it in correctly, without a doubt, but nevertheless, I tried again, carefully re-typing it.
Access denied.

Long story short, tl;dr, I'm banned right now, despite the fact that I typed in my password and username correctly each time. How am I sure that it was correct? I put the same exact, identical information into the site here, and I'm clearly logged in.
Does anyone know what's going on right now?
Title: Re: Unable to log in
Post by: Shadow Team on October 07, 2013, 06:23:23 am
A lot at the beginning of this year this has been happening a lot.  People type their password and it doesn't work. No one knows why, I can't think of it myself actually. I'm pretty sure none of the staff knows, but I'm not them, so I won't say they don't.
Title: Re: Unable to log in
Post by: TBSNIHON on October 07, 2013, 11:18:17 am
Something like this happened to me. The game it-self was being all werid and said i was being banned/logged out by another user. Scan your laptop with your Anti-Virus then re-start you laptop and then go ahead and change your In-game pass-word. That should work, Like it worked for me. :3
Title: Re: Unable to log in
Post by: Shadow Team on October 08, 2013, 08:14:15 pm
Oh yes, this has happened to me before! Oh, well.... I wish I could help you.