Feral Heart

Help & Guidance => Game Help => Topic started by: greenart6 on October 26, 2013, 11:54:16 am

Title: Account Not Logging In
Post by: greenart6 on October 26, 2013, 11:54:16 am
I wanted to go on my account 'Devynex' for the Halloween party today because that's the account I go on for parties and stuff, but no matter how many times I tried I kept getting "user not correct". I haven't gone in that one for a while, but I just hope no one hacked it...

Caps Lock wasn't on, I had typed everything very slowly.

My other account is working just fine, though.

Help? ;_;
Title: Re: Account Not Logging In
Post by: Senrova on October 26, 2013, 12:00:37 pm
Have you logged out and clicked 'forgot username?'? Make sure you don't type in your forum name. Unless your forum name is the same as your username.


Hope this helps in any way at all!






This is EpicWolfie, peace out!
Title: Re: Account Not Logging In
Post by: greenart6 on October 26, 2013, 12:02:44 pm
I'll try..


EDIT: No, I use the same email for both accounts..
Title: Re: Account Not Logging In
Post by: Whinp on October 26, 2013, 12:49:58 pm
Are you sure that you've typed correctly? Try to login in the site, and check if it works. If it doesn't work then try to re-activate the account, dun forget, the registration's open
Also.. I don't think you can have two accounts in the same email. O.o
Title: Re: Account Not Logging In
Post by: meeeea on October 26, 2013, 01:08:32 pm
If you're using two emails for the same account, I don't even know how you managed to make one. Usually, having two accounts with one email is impossible {Correct me if I'm wrong.}. That might be your problem.
Title: Re: Account Not Logging In
Post by: greenart6 on October 26, 2013, 01:36:22 pm
I'm not sure if it was the same email or not.. memory is foggy :P Yeah, I think it was another email.

I don't think so, I've been able to log in since I had the account.
I'll check to see if maybe it will work for me now, and it was just glitching or something..
Title: Re: Account Not Logging In
Post by: greenart6 on October 26, 2013, 08:42:14 pm
My account was deleted somehow.

I can't log in.
The characters aren't in their groups.
And no one is friends with the account anymore.
Title: Re: Account Not Logging In
Post by: Whinp on October 26, 2013, 10:14:29 pm
Probably you reset the account, or the server database went down for a while and glitches some accounts. You may ask Razmirz about that, probably he'll look into it
Title: Re: Account Not Logging In
Post by: greenart6 on October 27, 2013, 01:00:02 am
Hmm, I didn't even know there was a reset account button :o

But this was odd...
Title: Re: Account Not Logging In
Post by: WolfOfAwesome2153 on November 05, 2013, 03:06:51 am
I wanted to go on my account 'Devynex' for the Halloween party today because that's the account I go on for parties and stuff, but no matter how many times I tried I kept getting "user not correct". I haven't gone in that one for a while, but I just hope no one hacked it...

Caps Lock wasn't on, I had typed everything very slowly.

My other account is working just fine, though.

Help? ;_;

 Same thing is happening to me. All my information is correct and it keeps saying my user name or password is not correct. I haven't gotten much help yet.
Title: Re: Account Not Logging In
Post by: Vysena on November 05, 2013, 12:52:24 pm
I've noticed several other topics with this problem in the past few days, try either waiting it or making a new account.
Title: Re: Account Not Logging In
Post by: Bawfle on November 05, 2013, 04:45:11 pm
I wanted to go on my account 'Devynex' for the Halloween party today because that's the account I go on for parties and stuff, but no matter how many times I tried I kept getting "user not correct". I haven't gone in that one for a while, but I just hope no one hacked it...

Caps Lock wasn't on, I had typed everything very slowly.

My other account is working just fine, though.

Help? ;_;

Try searching your name on the member list and you should find the profile of your other account. If the E-mail is hidden, ask a member of staff to send you the email you made for the account. After that, go to the golden box on the top right and click 'Forgot username' or 'Forgot password' and you must use the email you used for the account activation. Once that's done, go to your e-mail and you should find your account details.