Feral Heart

Help & Guidance => Game Help => Topic started by: XxMidnightShadexX on November 14, 2013, 09:53:56 pm

Title: The game doesn't let me log in
Post by: XxMidnightShadexX on November 14, 2013, 09:53:56 pm

I registered and everything, but when I try to log on (on the game) it always says that I typed my username and password in wrong but I'm not. I carefully checked every time. I was told to make a new account but every time i come to make a new account, registration is closed. Is there a way to fix my account so it works on the game?? I've been trying to log on it for months.

Title: Re: The game doesn't let me log in
Post by: TheFeral10 on November 14, 2013, 09:57:56 pm

Make sure your password is under 16 characters. It's possible for the game to make mistakes if your password has more characters than this amount. Try changing your password to a shorter one if it's too long.

Title: Re: The game doesn't let me log in
Post by: AlphaEclipse on November 14, 2013, 10:05:10 pm

This may help:

http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0)

It's a list of reasons you may not be able to log in.

Title: Re: The game doesn't let me log in
Post by: OreoHeroz on November 14, 2013, 11:28:37 pm

Honestly I think this is a problem that is happening to most people - maybe to those who have just registered. But this has been happening.

Perhaps change your password..
You can do this by:
Going into: Profile >> Account Related Settings

You will see a box that says "Choose password". Type in your new one, then again in the box below, then down below type in your old password, then hit "Change Profile".