Feral Heart

Help & Guidance => Game Help => Topic started by: Rikkipus on December 13, 2013, 05:08:58 pm

Title: Fh crashes at start
Post by: Rikkipus on December 13, 2013, 05:08:58 pm
So i got my Directx downloaded, I run FH but just as i accept graphics and click OK..

"FeralHeart has stopped working"
then they offer me to find a solution on the internet.

All help is appreciated, i missed to play this game and really want to play it again..
Title: Re: Fh crashes at start
Post by: Feareh on December 13, 2013, 05:29:47 pm
 Perhaps you are missing a important file that is prohibiting the game to be properly played. Have you recently downloaded anything be forte his started to happen?
Title: Re: Fh crashes at start
Post by: Rikkipus on December 13, 2013, 06:40:33 pm
I'm sure i downloaded the entire thing.
Title: Re: Fh crashes at start
Post by: wolfspirit999 on December 13, 2013, 07:27:23 pm
Try checking your particle folder for doubles. Ie. FeralHeart/Media/particles then check for files ending in _0 _1 _2 etc If any delete them
Also try checking your exports folder, any .object files there will make this happen.

Hope you can get this fixed.
Title: Re: Fh crashes at start
Post by: Rikkipus on December 13, 2013, 07:39:39 pm
I checked my folders, i didn't find any trouble.

I don't get it :\
Why can't i play as i did before..

Title: Re: Fh crashes at start
Post by: Feareh on December 13, 2013, 08:18:25 pm
Here try going through this check list if see if any of these help you out. If they don't then perhaps you should just restart your computer or re-download the game

Quote
Failed to connect to front server  is another funky message you might get. Most of the time you get this either when your internet is down or the server is down completely. It can also be that your firewall or any other security software is preventing FeralHeart from accessing the internet. If it's the server and not your internet it should be sorted shortly and be back up and running, if it will be down for longer times the staff will let you know.

If the server is up though for a longer time, and you're still having issues to connect, you should follow the tips mentioned in the post "Unable to log on/go online" (posted below) and if that fails to work. Contact those responsible for your internet or maybe someone that knows more and are able to help you.

Quote
Is the computer allowing FeralHeart to connect to the internet?
Games like these needs to be able to connect to the internet, but sometimes windows doesn't know if the game/application can be trusted or it just skips adding the game to exceptions. If you aren't able to log on the game, this might be your issue.

Open up your control panel located in the start menu. Depending on which Operating system you use, and which layout it might look differently. But Windows firewall should be in the category "security" or just find the text "Windows firewall" or "Allow a program through windows firewall". This should take you to the correct place.

Once there you'll get a new window with a list of programs. Try to locate FeralHeart.exe in there and add it to exceptions by marking the checkbox. If you can't find it, and the game to the list by yourself by pressing add program.

If you don't understand how to do this still, ask someone else to do this for you.

Sometimes there might be something else blocking the program from accessing the internet. A good example of these are some Antivirus programs. This can vary a lot as well. But check up if by any chance your virus program might be blocking feralheart. And just not only by clicking the icon in the corner sayings "Nope!". Look in the advanced menus and preferences first. Only you can check this.

How's your internet connection?
Sometimes the internet connection of the users trying to play the game might be weak. This can cause you to not being able to connect or staying online for a longer time, many people might start blaming the game or server for this when it in fact might be themselves.

Here's a few things you can check:
1. Are you even connected to the internet right now?
2. Are you running any downloading/streaming programs?
3. Are there any other computers/devices using the same internet?
4. Are you currently using a wireless connection, if so, are you getting good signal?

Sometimes the internet connection can time out for various reasons and then jump back on again, so be sure to try a few times first.

Programs in the background
Downloading things or running streaming programs eats your bandwidth, and this bandwidth is needed in order to play the game, especially if you're using slower speeds. You can start by shutting off things like downloading programs and internet browsers. Maybe even IM programs such as MSN and AIM and try to play again.

Turn off extra devices
If you got more than 1 computer or other devices also using the internet, try turning them off if they're not in use. This will give you more bandwidth to spare.

On a wireless connection?
If you're using a laptop you might be using a wireless internet connection. These can sometimes loose their signal to the internet source. So try placing yourself closer to your modem, this might give you a stronger signal.

These things should solve the most connection problems!
Title: Re: Fh crashes at start
Post by: Whisperingwaves on December 13, 2013, 10:16:39 pm
Have you tried re-installing the game? You may be missing a file and sometimes the download will leave out files, and if you have downloaded any item packs ect move that stuff into a separate folder to avoid haveing to re download it, then just re download FH and try it again, I hope it works Floof.



~Hiden
Title: Re: Fh crashes at start
Post by: Rikkipus on December 14, 2013, 08:15:32 am
I tried re-installing dozens of times, nothing helps
keeps crashing.
Title: Re: Fh crashes at start
Post by: Pinkan on December 14, 2013, 12:34:05 pm
hi new player here! but i have the same problem once
i suggest you try using uninstall from the control panel instead of just deleting the files...
it worked for me that time,


Hope this helped cha! ;D
Title: Re: Fh crashes at start
Post by: Rikkipus on December 14, 2013, 01:03:03 pm
I tried that too, but it didn't help either..
Title: Re: Fh crashes at start
Post by: Pinkan on December 14, 2013, 02:36:02 pm
Is there by any chance your using a wireless network? i use that too
or maybe you have an old PC?
maybe you should restart your "Device" if you wanna play? i still have to do that [ugh]
you should read BIG help thread on this forum it helped me at several things


Wish these help a bit and i hope for it to get working ^_^
Title: Re: Fh crashes at start
Post by: Jitters on December 14, 2013, 02:40:43 pm
I would suggest going into c/feralheart and deleting the whole folder and then re-install from a new installer to a new location. Instead of c/feralheart, try c/FH.

Let me know how this works for you.
Title: Re: Fh crashes at start
Post by: ZearTheAkumian on December 14, 2013, 02:51:17 pm
I agree with Sameth, but I have to say this, have you try re installing FH or downloaded something for FH that make it crash?
Title: Re: Fh crashes at start
Post by: Rikkipus on December 15, 2013, 04:05:12 pm
Nothing worked yet.. And i got virus a year ago, i had FH then. I lost all memory on my pc, and re-installed it with windows 7 again. But now, i tried again and it won't work.
So sad i might not be able to play fh again at all..
Title: Re: Fh crashes at start
Post by: Rikkipus on December 17, 2013, 06:30:55 pm
BUMP
Title: Re: Fh crashes at start
Post by: OlaRoseLover on December 23, 2013, 08:25:43 pm
I had a same problem. Try to go to Feral Heart folder>media>practicles and then try to delete aura.particles or aura.material. If you did that and Fh doesn't work, there is one next option. Click on Fh icon by right button and then click "Properties". Then press "Run this program in compatibility mode for:" and choose the system you use, for example Windows 7/8, Windows Vista, etc. Choose that, which you use. Then try to restart computer. If it doesn't work, delete the aura_0 or something like _1 or _2 (numbers at the end of files). Delete that files. If nothing works, you should probably reinstall the game. For me the properties thing fixed Fh ;) I hope I helped. Good luck! :3
Title: Re: Fh crashes at start
Post by: OlaRoseLover on December 23, 2013, 08:27:36 pm
I wanted to add.
*After you go to Properties, first press "Compatibility" and then do, like I said. ;3
Title: Re: Fh crashes at start
Post by: Rikkipus on January 13, 2014, 05:19:01 pm
Either i'm stupid or FH is.
I might not followed all your steps everyone
but i removed aura materials, but still not helping..
Title: Re: Fh crashes at start
Post by: Rikkipus on February 04, 2014, 06:05:16 pm
STILL UNSOLVED
Title: Re: Fh crashes at start
Post by: Rikkipus on February 12, 2014, 03:11:58 pm
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