I fail to comprehend what the exact problem is. Perhaps providin' a bit of detail Ms.? It'd be most helpful if ye' were to do so.
Can ye' not log into the game itself? Or?
Edit: Also, I do believe this thread belongs in the Game Help section of the forum if it involves the game itself. Next time be a bit more careful as to where ye' post yer topics if so.
I see. Well, to keep it simplistic, try checking out this thread Ms.:
Click here. (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=10423.0)
Be sure to scroll down to "Game is not starting or having graphical issues/glitches" and follow the steps listed if yer havin' said situation. Ye' might need to change yer renderin' subsystem or update yer graphics card. There's also a chance yer computer/laptop cannot handle the game if the problem continues, as unfortunate as it is madam.
I wish ye' luck.