Feral Heart

Help & Guidance => Game Help => Topic started by: HerzDerDemonen on February 02, 2014, 04:50:40 pm

Title: Feral heart crashes after removing some old Friends...
Post by: HerzDerDemonen on February 02, 2014, 04:50:40 pm
Hello,

I deleted some old friends from my friend list.
Then fh suddenly crashed.
As i selected an char and pressed the start button it now always says: feral heart stopped working.
I even tried to re-download but it still won't work...

Please help me.

With Kind regards HerzDerDemonen
Title: Re: Feral heart crashes after removing some old Friends...
Post by: AlphaEclipse on February 02, 2014, 04:56:32 pm
1. Change your rendering system in options > video.
2. Go into C: >>> Feralheart >> media > particles and delete any ending in a _0, _1, _2, and so on.
3. Lower your video settings in options > video.

If none of that helps, try reinstalling again. Make sure you uninstall from the control panel. ^^ Just deleting the icon won't do anything. Also, try downloading it from another browser. (Firefox, Google Chrome, etc.)

Good luck!
Title: Re: Feral heart crashes after removing some old Friends...
Post by: HerzDerDemonen on February 02, 2014, 05:21:09 pm
Thanks for your answer...

I'll try it right now!  ;) :)

Kind regards HerzDerDemonen
Title: Re: Feral heart crashes after removing some old Friends...
Post by: lindaminda on February 02, 2014, 05:23:19 pm
Alpha helped, hope it all works fine now :)
Title: Re: Feral heart crashes after removing some old Friends...
Post by: HerzDerDemonen on February 02, 2014, 05:37:27 pm
Well it doesn't work at all but I say still thanks for your Kind help ;)

Hope someone can help me I really miss to Play it...
 :'(
With Kind regards HerzDerDemonen :)
Title: Re: Feral heart crashes after removing some old Friends...
Post by: Shally on February 03, 2014, 01:34:38 am
Log onto the userpanel here on the forum, and reset your character to LonelyCave.
Then try to log onto your character once more.
Title: Re: Feral heart crashes after removing some old Friends...
Post by: HerzDerDemonen on February 03, 2014, 02:33:59 pm
Still won't work...  :-\

Thanks ~Shallow~  ;)
Title: Re: Feral heart crashes after removing some old Friends...
Post by: baltowolflover on February 04, 2014, 03:39:53 am
Did you try to remove the FeralHeart folder from Computer>OS (C:)?

Make sure you save your maps, presets, screenshots, and etc before deleting it.

And try to reinstall it, and see what happens.

~Baltowolflover
Title: Re: Feral heart crashes after removing some old Friends...
Post by: Redlinelies on February 04, 2014, 02:22:26 pm
The only fix to this might be that you actually need to do a full account reset from the user panel.

It's not really something suggested at all since it will remove everything from your account, but throughout the times, when this sort of bug or glitch has arrived on peoples account, they've have been unable to log in at all until this has been cleared, and even in some rare cases even that doesn't work, leaving the account crippled stuck on the character selection screen.

Why this happens I honestly do not know, but when you think of it quickly there's a lot of information on the server, things like your characters, your friends, your groups linked to all the characters, the things your character wears and what not. Though similar things has been said before, when users have been deleting friends and all of a sudden the account is not working anymore.

I'm afraid though the only suggestion I'd be able to give at this point is to do an account reset since it has proven to work before a few times, but I give not guarantees.
Title: Re: Feral heart crashes after removing some old Friends...
Post by: HerzDerDemonen on February 04, 2014, 03:27:32 pm
Okay i'll try! But is there any posibility to get the character Details like pelt, underfur, markings etc?
Or should I write it on a letter to create them again?

With Kind regards HerzDerDemonen :)
Title: Re: Feral heart crashes after removing some old Friends...
Post by: HerzDerDemonen on February 04, 2014, 04:04:49 pm
Well I already wrote the best chars on a letter Thanks for your Help ;D