Print Page - Feral Heart has stopped working

Help & Guidance => Game Help => Topic started by: Ifrit on February 10, 2014, 07:51:04 pm

Title: Feral Heart has stopped working
Post by: Ifrit on February 10, 2014, 07:51:04 pm

I haven't been able to get on FH in more than a year because whenever I try to start the game, I get this message: http://puu.sh/6RcPU.jpg (http://puu.sh/6RcPU.jpg)

I can log in, but once I get to the characters page and press start, and the loading screen pops up, the message appears.

I've tried re-downloading the game, I've tried it on two different computers, I've tried running the game as administrator, and nothing will work! :C

Title: Re: Feral Heart has stopped working
Post by: AlphaEclipse on February 10, 2014, 07:56:31 pm

Go into C: >>> Feralheart >> media > particles and delete any ending in _0, _1, and so on. If none are found there, go to the main FH file and type:

.particle

in the search bar. Do the same as above.

Also, change your rendering system by doing this:

Quote

Method number 1~

First, go into C: > Feralheart. If you look at the FH main folder, you will see a flie called:
'orge.cfg'
Click it, and open it with 'NOTEPAD'.

(http://i62BannedImageSite/28re5wn.png)

Look at the first two lines in the orge.cfg file. That is where you change your rendering system.

(http://i58BannedImageSite/vhfdop.png)

If you followed everything that was typed and the instructions in the pictures, you should have successfully switched your rendering system.

Method number 2~

Turn on FH!
On the main screen, you will see this:

(http://i62BannedImageSite/2v8kda1.png)

Click options, and go to video. Click 'Rendering System.'

(http://i58BannedImageSite/op3axx.png)

Then just simply switch your rendering system.

Note that sometimes method 2 doesn't awlways work- That's why I listed the orge.cfg file first. ^^

Good luck! Hope this helped those who don't know how to change their rendering system!~

Also, try uninstalling FH from the control panel and then reinstall the FH setup from another browser.

Title: Re: Feral Heart has stopped working
Post by: Feareh on February 10, 2014, 08:00:19 pm

Just to add onto what Alpha said, here are some other options that might be of some help to you as well.

Quote

Is the computer allowing FeralHeart to connect to the internet?
Games like these needs to be able to connect to the internet, but sometimes windows doesn't know if the game/application can be trusted or it just skips adding the game to exceptions. If you aren't able to log on the game, this might be your issue.

Open up your control panel located in the start menu. Depending on which Operating system you use, and which layout it might look differently. But Windows firewall should be in the category "security" or just find the text "Windows firewall" or "Allow a program through windows firewall". This should take you to the correct place.

Once there you'll get a new window with a list of programs. Try to locate FeralHeart.exe in there and add it to exceptions by marking the checkbox. If you can't find it, and the game to the list by yourself by pressing add program.

If you don't understand how to do this still, ask someone else to do this for you.

Sometimes there might be something else blocking the program from accessing the internet. A good example of these are some Antivirus programs. This can vary a lot as well. But check up if by any chance your virus program might be blocking feralheart. And just not only by clicking the icon in the corner sayings "Nope!". Look in the advanced menus and preferences first. Only you can check this.

How's your internet connection?
Sometimes the internet connection of the users trying to play the game might be weak. This can cause you to not being able to connect or staying online for a longer time, many people might start blaming the game or server for this when it in fact might be themselves.

Here's a few things you can check:
1. Are you even connected to the internet right now?
2. Are you running any downloading/streaming programs?
3. Are there any other computers/devices using the same internet?
4. Are you currently using a wireless connection, if so, are you getting good signal?

Sometimes the internet connection can time out for various reasons and then jump back on again, so be sure to try a few times first.

Programs in the background
Downloading things or running streaming programs eats your bandwidth, and this bandwidth is needed in order to play the game, especially if you're using slower speeds. You can start by shutting off things like downloading programs and internet browsers. Maybe even IM programs such as MSN and AIM and try to play again.

Turn off extra devices
If you got more than 1 computer or other devices also using the internet, try turning them off if they're not in use. This will give you more bandwidth to spare.

On a wireless connection?
If you're using a laptop you might be using a wireless internet connection. These can sometimes loose their signal to the internet source. So try placing yourself closer to your modem, this might give you a stronger signal.

These things should solve the most connection problems!

[/quote]

Title: Re: Feral Heart has stopped working
Post by: Ifrit on February 10, 2014, 08:28:04 pm

I tried switching the subsystems both ways and uninstalling and downloading again using another browser, but neither of those worked, either...I am on a wireless network, but there are no other computers using the same network, so bandwidth shouldn't be an issue. :/ Maybe I'm just doomed to never play FH again?

Title: Re: Feral Heart has stopped working
Post by: AlphaEclipse on February 10, 2014, 08:41:36 pm

Quote from: Ifrit on February 10, 2014, 08:28:04 pm

I tried switching the subsystems both ways and uninstalling and downloading again using another browser, but neither of those worked, either...I am on a wireless network, but there are no other computers using the same network, so bandwidth shouldn't be an issue. :/ Maybe I'm just doomed to never play FH again?

This is a strange issue indeed. Try looking here:

Big Help Thread (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=10423.0)

Also, when you reinstalled FH, did you install the patch, torrent, or something else?

If I find anything else that could help, I'll make sure to tell ya'.

Title: Re: Feral Heart has stopped working
Post by: Ifrit on February 10, 2014, 08:44:46 pm

I direct-downloaded the game and the patch. Thank you for trying to help ;u; I'll keep looking around to see if there's a fix for my problem.

Title: Re: Feral Heart has stopped working
Post by: AlphaEclipse on February 10, 2014, 08:47:52 pm

Quote from: Ifrit on February 10, 2014, 08:44:46 pm

I direct-downloaded the game and the patch. Thank you for trying to help ;u; I'll keep looking around to see if there's a fix for my problem.

I think I found the problem!

The newest download already includes the patch, sooo, downloading the FHSetup and the patch will cause the game to crash and not work.

Uninstall everything (Save maps, presets, screenshots, etc somewhere outside FH's folder) and only install the Setup.

^^ That should work.