Feral Heart

Help & Guidance => Game Help => Topic started by: Mawio on February 11, 2014, 01:43:31 am

Title: Front Server refuses to connect [solved]
Post by: Mawio on February 11, 2014, 01:43:31 am
so my house had an issue with internet and we got a whole new system and now it wont connect me to the front server. Iv tried opening my firewall and I have uninstalled and reinstalled FeralHeart. Not really sure what else I can do.
Title: Re: Front Server refuses to connect
Post by: AlphaEclipse on February 11, 2014, 01:49:50 am
Quote
Is the computer allowing FeralHeart to connect to the internet?
Games like these needs to be able to connect to the internet, but sometimes windows doesn't know if the game/application can be trusted or it just skips adding the game to exceptions. If you aren't able to log on the game, this might be your issue.

Open up your control panel located in the start menu. Depending on which Operating system you use, and which layout it might look differently. But Windows firewall should be in the category "security" or just find the text "Windows firewall" or "Allow a program through windows firewall". This should take you to the correct place.

Once there you'll get a new window with a list of programs. Try to locate FeralHeart.exe in there and add it to exceptions by marking the checkbox. If you can't find it, and the game to the list by yourself by pressing add program.

If you don't understand how to do this still, ask someone else to do this for you.

Sometimes there might be something else blocking the program from accessing the internet. A good example of these are some Antivirus programs. This can vary a lot as well. But check up if by any chance your virus program might be blocking feralheart. And just not only by clicking the icon in the corner sayings "Nope!". Look in the advanced menus and preferences first. Only you can check this.

How's your internet connection?
Sometimes the internet connection of the users trying to play the game might be weak. This can cause you to not being able to connect or staying online for a longer time, many people might start blaming the game or server for this when it in fact might be themselves.

Here's a few things you can check:
1. Are you even connected to the internet right now?
2. Are you running any downloading/streaming programs?
3. Are there any other computers/devices using the same internet?
4. Are you currently using a wireless connection, if so, are you getting good signal?

Sometimes the internet connection can time out for various reasons and then jump back on again, so be sure to try a few times first.

Programs in the background
Downloading things or running streaming programs eats your bandwidth, and this bandwidth is needed in order to play the game, especially if you're using slower speeds. You can start by shutting off things like downloading programs and internet browsers. Maybe even IM programs such as MSN and AIM and try to play again.

Turn off extra devices
If you got more than 1 computer or other devices also using the internet, try turning them off if they're not in use. This will give you more bandwidth to spare.

On a wireless connection?
If you're using a laptop you might be using a wireless internet connection. These can sometimes loose their signal to the internet source. So try placing yourself closer to your modem, this might give you a stronger signal.

^ 'Tis a quote from 'The Big Help Thread.'

If none of the information supplied above solves your connection problem, try restarting your internet.
You could also try contacting your internet service provider if this becomes a large issue for you.
Title: Re: Front Server refuses to connect
Post by: Mawio on February 11, 2014, 01:53:40 am
so yeah I remember that post. That actually where I got my Idea to open the firewall but sadly none of it  is working. I did restart my internet but it only works for a minute or so and then it freezes and I have to close it and then try and log back in and it says it cant connect to the front server. Its not gonna be a huge issue but I mean I do rather enjoy the game.
Title: Re: Front Server refuses to connect
Post by: AlphaEclipse on February 11, 2014, 02:02:00 am
so yeah I remember that post. That actually where I got my Idea to open the firewall but sadly none of it  is working. I did restart my internet but it only works for a minute or so and then it freezes and I have to close it and then try and log back in and it says it cant connect to the front server. Its not gonna be a huge issue but I mean I do rather enjoy the game.

D'ww, if I see any other possibly useful informations, I'll defiantly inform you. ^^ Good luck, Mauricio.
Title: Re: Front Server refuses to connect
Post by: OreoHeroz on February 11, 2014, 02:03:02 am
Perhaps try:

`Restarting your computer
`Disconnecting and reconnecting your Internet
`Try switching your Rendering system
Title: Re: Front Server refuses to connect
Post by: Mawio on February 11, 2014, 02:08:48 am
ah thank you I didnt know my rendering system switched back on itself. Thank you both of you . I can now enjoy Feralheart once again. See you guys out there (maybe) Keep it fresh
Title: Re: Front Server refuses to connect
Post by: OreoHeroz on February 11, 2014, 02:11:24 am
ah thank you I didnt know my rendering system switched back on itself. Thank you both of you . I can now enjoy Feralheart once again. See you guys out there (maybe) Keep it fresh


Glad it worked out for you and hope you have fun out there
Title: Re: Front Server refuses to connect
Post by: AlphaEclipse on February 11, 2014, 02:13:05 am
ah thank you I didnt know my rendering system switched back on itself. Thank you both of you . I can now enjoy Feralheart once again. See you guys out there (maybe) Keep it fresh


Have fun! ;)