Feral Heart

Help & Guidance => Game Help => Topic started by: Atelis on February 16, 2014, 11:42:34 pm

Title: Issue With Return
Post by: Atelis on February 16, 2014, 11:42:34 pm

Greetings. In accordance with forum policy, I am not allowed to publicly discuss the topic I need addressed. As directed, I have contacted several staff members via PM seeking redress, and have received no response. It is possible that I am unlucky, and have only selected inactive staff members. Rather than elevate my queries to the level of spam, by targeting a large number of moderators, I would instead ask that an active member of the staff PM me at their earliest convenience. Thanks in advance.

Title: Re: Issue With Return
Post by: SlipKnot64 on February 17, 2014, 12:34:30 am

It may take some staff members multiple hours to answer you back, remember you're not the only one whom has issues. If you haven't already I'd suggest contacting
Red
Ringo
Lord Suragaha
White Light Heart
Dr.Flob
Big Skippy
Shallow
Lord Sameth
Takani

Any of these staff members would kindly help you, just keep in mind they have lives too. So you may not get an answer right away.

Hope this helps.

-Kroven

Title: Re: Issue With Return
Post by: Atelis on February 17, 2014, 12:47:46 am

Thank you for your intent to inform. I am familiar with the staff, especially those I have failed to communicate with. I believe a month and a half is a suitable demonstration of patience on my part. Enough to justify this request, anyways.

Title: Re: Issue With Return
Post by: SlipKnot64 on February 17, 2014, 01:00:27 am

If it's been such a long time frame, then i believe it may be best for you to try to send them another Private Message. Some of the staff members are rather busy at the moment, and your message could well have gotten lost in their multiple amounts of messages. I'd try again, and if there no luck there, then i suggest just waiting it out.

-Kroven

Title: Re: Issue With Return
Post by: Atelis on February 17, 2014, 01:13:34 am

I understand. I have made three attempts in that time, once each after two weeks has elapsed from the former. I am in no way criticizing the staff for lack of response, as I understand the impact workload can have on select individual queries, and that online venues introduce complications that can result in the loss of correspondences, or their failed delivery. This is simply an alternative attempt at making contact. Thank you again for providing advice.

Title: Re: Issue With Return
Post by: Redlinelies on February 17, 2014, 01:46:18 am

If you haven't had luck with the staff you've contacted so far feel free to fire off a PM my way.

Title: Re: Issue With Return
Post by: Atelis on February 17, 2014, 04:07:15 am

Message sent. Thank you for your response.