Feral Heart

Help & Guidance => Game Help => Topic started by: Mist07000 on February 27, 2014, 06:46:31 pm

Title: Setup files are corrupted
Post by: Mist07000 on February 27, 2014, 06:46:31 pm
[move]Someone help me out

I uninstalled FH by mistake but when I went to reinstall it says "The setup files are corrupted. Please obtain a new copy of the program"

I don't know what to do and yes I have check on here but it was so confusing for me to understand. Please help me as I have been off FH for almost 2 months and I really want to come back on.

Thanks for reading (User: poppy0700)
Title: Re: Setup files are corrupted
Post by: Shally on February 27, 2014, 06:50:42 pm
Quote
Someone help me out

I uninstalled FH by mistake but when I went to reinstall it says "The setup files are corrupted. Please obtain a new copy of the program"

I don't know what to do and yes I have check on here but it was so confusing for me to understand. Please help me as I have been off FH for almost 2 months and I really want to come back on.

Thanks for reading (User: poppy0700)

Uninstall your game again and make sure you delete EVERY folder after you've uninstalled.
Then re-install.
Title: Re: Setup files are corrupted
Post by: Mist07000 on February 27, 2014, 07:39:20 pm
It is uninstalled but now I can't install it again.
Title: Re: Setup files are corrupted
Post by: Shally on February 27, 2014, 07:42:51 pm
It is uninstalled but now I can't install it again.

How so? Is your virus protection refusing it?
Make sure you're running the installation as "Administrator"
Title: Re: Setup files are corrupted
Post by: Mist07000 on February 27, 2014, 08:02:47 pm
My protection keeps running scans but even if I turn the protection off it still does come up.
Title: Re: Setup files are corrupted
Post by: Mist07000 on February 27, 2014, 08:06:58 pm
Just tried running the installation as administrator and it didn't work it still came up. Do you think it could be something to do with the game or the laptop?
Title: Re: Setup files are corrupted
Post by: Shally on February 27, 2014, 08:08:21 pm
Ah yeah, the computer and your protection might not recognize the program, so it sees it as a threat on auto.
Do you get an option on "Install anyway" or does it just delete the file?
Title: Re: Setup files are corrupted
Post by: Mist07000 on February 27, 2014, 08:17:30 pm
There is an option to delete or run anyway but when I click run anyway that's when it comes up
Title: Re: Setup files are corrupted
Post by: Sherlockian on February 27, 2014, 08:36:25 pm
Are you trying to install it using chrome? There's been problems before with downloading FH saying that it's a malicious or corrupted file. Try installing it on a new browser perhaps?
Title: Re: Setup files are corrupted
Post by: Mist07000 on February 27, 2014, 08:52:04 pm
No I'm using Internet Explorer (Not Google chrome, Firefox or anything like that).
Title: Re: Setup files are corrupted
Post by: IcyFrost on March 01, 2014, 04:32:11 am
 (Don't want to ruin anybody's opinion .-.) It might have something to do with the computer itself, or just the fact that it's not a desktop but a laptop. It may also depend on what brand of computer it is (Dell, HP, etc.).
Title: Re: Setup files are corrupted
Post by: oceanheart on March 01, 2014, 04:32:13 pm
Still having problems it's a shame but I hope it gets sorted. Miss not seeing you on FH but try not to worry  :)
Title: Re: Setup files are corrupted
Post by: Mist07000 on March 01, 2014, 04:35:59 pm
What do you mean by the computer itself and what do you think I should do? Also thanks Lulu but I won't give up till I find a way of getting FH back (If I can get it back).
Title: Re: Setup files are corrupted
Post by: AlphaEclipse on March 01, 2014, 04:37:26 pm
Maybe it's your firewall. Try lowering your PC's firewall.
Also, like said before me, it might be your PC recognizing it as a virus or some other malicious program. I'd add Feral-heral.com to your anti-viruses safe list and then try redownloading the setup from another browser like Firefox.

Also, I highly doubt whether the PC is a desktop or laptop would cause the problem. As long as the PC can handle FH. ^^ I play FH on a Dell Windows 7 (Laptop) and a HP Windows 8. (Laptop)
Title: Re: Setup files are corrupted
Post by: Mist07000 on March 01, 2014, 04:39:39 pm
Thanks AlphaEclipse I'll try doing that and see if that works
Title: Re: Setup files are corrupted
Post by: AlphaEclipse on March 01, 2014, 04:42:03 pm
Thanks AlphaEclipse I'll try doing that and see if that works

No problem! I hope it works. ;-;
Title: Re: Setup files are corrupted
Post by: Mist07000 on March 01, 2014, 05:36:07 pm
Thanks it worked and I'm now back on FH. If there's anything I an do for you anytime please let me know and I'll be more then happy to help   :D
Title: Re: Setup files are corrupted
Post by: AlphaEclipse on March 01, 2014, 05:40:30 pm
Thanks it worked and I'm now back on FH. If there's anything I an do for you anytime please let me know and I'll be more then happy to help   :D

Ohmygosh I'm glad FH is working for ya' know. <3 Have fun!