I bid ye' a warm welcome to the FeralHeart forums the very least, Ms. Anna. T'is a shame to hear of yer misfortune via character-limit(s) in yer username and password but perhaps next time- when the registrations open again- ye'll be aware of said factor and will have much more luck in accessin' the game properly.
There are a few links it'd be good to view over as well. If ye'd like to take a gander:
The Feralheart Staff (http://feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52)
The link above will take ye' to a list of the community's current staff members. They run the game and enforce the rules in order to make sure order is bestowed among the members. If ye' have any questions, feel free to PM one of them. They won't bite.
The Rules (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=18317.0)
Speakin' of rules, it'd be wise to follow them provided in the link above.
How to Report a User (http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=21825.0)
If ye' so happen to come across anyone breakin' the rules, follow the steps listed in the link to report them to a Moderator/Admin.
Manual (http://feral-heart.com/index.php?option=com_content&view=article&id=4&Itemid=33)
Havin' some troubles with movin' yer character or is a bit confused with what key does what? Click on the link above and yer problems should be solved.
Help Boards. (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&board=37.0)
Need help with the game and/or forums? Click on the link above and feel free to ask fellow members for aid!
T'is a pleasure to make yer acquaintance and if ye' have any questions or need assistance of any kind, feel free to shoot me a PM or consult the Help boards and ask yer fellow FeralHeartians.