Feral Heart

Help & Guidance => Game Help => Topic started by: Mishkapaw on May 08, 2014, 10:21:50 pm

Title: Can't play!!!!
Post by: Mishkapaw on May 08, 2014, 10:21:50 pm
Hey everyone, I'm new to this so not quiet sure if I'm posting this in the right place... But anyway... I've recently made a new account which is this one, I tried to download FH but it says there's malicious malware in it so I cancelled, did this come up for everyone.. Is it safe to download or not?? Also, I tried logging into the game on my friends laptop(using this account) And it said I was banned for 1 month and a few days or so, but I can't be as I havn't even played the game yet so couldn't have done anything wrong.. If anyone could help me with this I'd very much appreciate it.
Title: Re: Can't play!!!!
Post by: AlphaEclipse on May 08, 2014, 10:32:24 pm
I can assure you- FH's download is completely virus/malware free. Most anti-viruses seem to dislike it because it's an uncommon download. Just use another browser such as Firefox or Internet Explorer. Also, lower your anti-virus's protection temporarily.

Your friend might have been banned too since you were using the same IP address when you logged in, but I'm not 100% sure. I'd recommend PMing a staff member here: http://www.feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52 (http://www.feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52)
 I'd advise you not to speak of bans much on the forums, as it states here:
Quote
Discussion on Bans and Reports
You are prohibited to make a thread or mention in a post about being kicked and/or banned from ingame or on the forum. If you were kicked and/or banned, then it was for a reason. If you have a question about it, however, then you are referred to a moderator or an admin. As for reports, do not go and make a thread reporting a user. When you are reporting somebody, you are to send a private message to a moderator of an admin for them to handle it. Any threads discussing a kick/ban or reporting a user will be deleted upon sight.
Title: Re: Can't play!!!!
Post by: Mishkapaw on May 08, 2014, 10:38:30 pm
Oh, oh, thank you, I'll refrain from talking abouts bans, thanks for the heads up :) So if I download the game now and ignore the malware thing should I be able to log in as it won't be on the friends laptop? x3.
Title: Re: Can't play!!!!
Post by: Mishkapaw on May 08, 2014, 10:40:13 pm
Oh, also, is the game alright to play on windows 8? x3.
Title: Re: Can't play!!!!
Post by: AlphaEclipse on May 08, 2014, 10:42:55 pm
Oh, oh, thank you, I'll refrain from talking abouts bans, thanks for the heads up :) So if I download the game now and ignore the malware thing should I be able to log in as it won't be on the friends laptop? x3.
The anti-virus problem and the log-in problem are completely different things, but I don't think you'll be able to. Definitely PM a staff member for that one. ^^
Good luck!

Oh, also, is the game alright to play on windows 8? x3.
And yep, I use Windows 8 too. :3
Title: Re: Can't play!!!!
Post by: Mishkapaw on May 08, 2014, 10:45:03 pm
Ok, thanks a million for your help :) x3.
Title: Re: Can't play!!!!
Post by: AlphaEclipse on May 08, 2014, 10:46:17 pm
Ok, thanks a million for your help :) x3.

You're very welcome. <3 If you ever need help again, feel free to PM me or post another thread.
Title: Re: Can't play!!!!
Post by: Mishkapaw on May 08, 2014, 10:48:05 pm
Will do, just hoping I'll be able to play it soon lol :) x3.
Title: Re: Can't play!!!!
Post by: Mishkapaw on May 08, 2014, 10:49:32 pm
Just one more thing(Sorry x3) When I try and download, will I use torrent or just press download?
Title: Re: Can't play!!!!
Post by: AlphaEclipse on May 08, 2014, 10:51:35 pm
Just one more thing(Sorry x3) When I try and download, will I use torrent or just press download?

Only download the FH setup. Not the torrent or the patch! :3
Title: Re: Can't play!!!!
Post by: Mishkapaw on May 08, 2014, 10:53:04 pm
Ok, thanks again, gonna try it now :) x3.