Help & Guidance => Game Help => Topic started by: acna2009 on May 19, 2014, 03:43:33 pm
Title: Cape not working??
Post by: acna2009 on May 19, 2014, 03:43:33 pm
When I go to Cape of Distant Worlds, the game keeps loading then says 'Connection Lost' or sometimes it says 'Failed to connect to main server'. This happened to 3 more other friends of mine. We also tried re-installing FH too, but it didnt help. Any ideas how to fix it, or what happened to it?
Title: Re: Cape not working??
Post by: WhiteLightHeart on May 19, 2014, 04:01:56 pm
Aye, it seems to be doing this for me, too. Just hang tight, and if it keeps doing this, a quick server reboot may be all that's needed for the map to play nicely again.
We should have the issue resolved here in a little while. If you need to retrieve any characters, though, know that you can log into the golden box at the top of the forum, and go to the User Panel to retrieve your characters again. You may want to let your friends know, as well.
Thank you for letting us know, and for your patience. c:
Title: Re: Cape not working??
Post by: Rizzla on May 19, 2014, 04:02:11 pm
My guess is that the map is either full, or your connection is bad. I'd just try again later, it should be less full by then...
Title: Re: Cape not working??
Post by: Honest~Faith on May 19, 2014, 04:20:59 pm
As White said above, a quick server reboot will cause Cape to work, hopefully. White has got me on this one, there's nothing I can add onto that. I hope you will retrieve your characters successfully if you need to. ;)
Title: Re: Cape not working??
Post by: WhiteLightHeart on May 19, 2014, 04:38:10 pm
Game server restarted, and users are once again arriving in Cape.
Thanks again for letting us know about the issue, and happy gaming, guys. c: