Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: DangusMangus on June 03, 2014, 04:21:51 pm

Title: Need help with account updating
Post by: DangusMangus on June 03, 2014, 04:21:51 pm

Hello~

I just wanted to update my account, but everything failed when I tryied to update my account picture.
It either says 'Database error' or 'Crashed. Please try later' OR 'Log out and Log back in, then try again later.'.

Is this supposed to happen, or this is my browser problem or something else?

~Phroghress

Title: Re: Need help with account updating
Post by: Aicosu125 on June 03, 2014, 04:24:11 pm

It just happens every now and then. It should work, but if not you should try contacting a staff member. I recommend just trying again. Sometimes I get the error, but make sure when changing things on your forum profile, you might have to type in your password to change things

Title: Re: Need help with account updating
Post by: Vespian on June 03, 2014, 07:19:41 pm

As Ms. Cheshire has stated, when these types of errors appear, it's best to abide by their request(s) such as the "Log out and Log back in" error. Ye' can also try re-freshin' the page and see if that helps ye'. This occurrence does happen from time to time with us all but it's best to be patient, ma'am. I don't believe it's yer browser or any of the sort. It's most likely the forum itself decidin' to trip a little. Especially when so many users access it continuously throughout the day.

Title: Re: Need help with account updating
Post by: DangusMangus on June 04, 2014, 05:34:01 am

Thank you.
I sorted it out when I last time tryied to change it.
Turns out, the 're-fresh' thing worked.

Thank you, Vespian and Chesire. This thread can be locked now. :)