I'm not exactly sure but I would think that you would need to use the email address your account was originally linked to. Try checking your junk mail maybe, otherwise I'd suggest taking a look at this post:
I have heard of this problem before, and I remember some ways to retrieve your ability of reseting passwords on the forums.
Here are some things you should check:
-Are you checking the right email?
- Did you try on different browsers?
- Does it come up with a while page saying 'Invalid Token' or a FeralHeart one with the words 'Invalid Token'?
You may have also been blacklisted and your IP has been locked by the Admins, but I highly dbout something like that had happened.
If you still can't find an email in your inbox You should check your internet connection because emails can take a long time to arrive.
You previously stated that you were using the right hand side corner box saying "Forgot your password?" and I would say you log out using the log out option located underneath your "Time logged in" box.
(http://i62BannedImageSite/2zg851j.png)
Next, write in some fake information.
(http://i59BannedImageSite/vfv144.png)
After that, you will see a "Forgot your password?" link. Click it, and it should work.
(http://i61BannedImageSite/141tfo4.png)
If it still doesn't, I'm afraid I can't do anything else for now.
If that all fails then you may want to contact a staff member about it, you can find a list of the Feralheart staff here (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=12157.0).