Feral Heart

Help & Guidance => Game Help => Topic started by: ~Stargazer~ on July 24, 2014, 02:09:39 am

Title: Can't Go Online.
Post by: ~Stargazer~ on July 24, 2014, 02:09:39 am
It all started when I was climbing AI, when my game crashed. I opened it back up, but I kept crashing, again, and again. I would never be in game for more than 30 seconds. Then, I reset my character, but when I did that, I couldn't go online at all. It said my password was wrong. I typed it very carefully, no caps, no symbols. I deleted the entire game and re-installed it. Still, I was unable to go on. I looked at Red's Help thread, and firewall isn't blocking it, and my internet connection is solid. Help, I don't know what to do ;-;

The only thing I can think of is the ~'s in my username, but it hasn't given me any trouble, and I really don't want to make another account.
Title: Re: Can't Go Online.
Post by: shayy on July 24, 2014, 02:49:04 am
hmmmm, a few days ago it said my password was wrong, yet it wasn't and it wouldnt allow me to go online for a while. I think this was because of my wifi. :/ not sure what else it would be..
Title: Re: Can't Go Online.
Post by: ~Stargazer~ on July 24, 2014, 02:52:33 am
Quote from: S-H-A-Y on July 24, 2014, 02:49:04 am
hmmmm, a few days ago it said my password was wrong, yet it wasn't and it wouldnt allow me to go online for a while. I think this was because of my wifi. :/ not sure what else it would be..

I hope it's just my internet right now. I don't want another account. I hope it'll work tomorrow ;D;

Edit: Okay, it didn't work, and now I have a bigger problem ;-; I can hardly navigate the forums because some links aren't allowing me to click on them. If I click on them it asks me if I want to download it. Anyone else having this problem?
Title: Re: Can't Go Online.
Post by: Thierry on July 24, 2014, 02:51:08 pm
About the navigation on forum it's a server problem that everyone is having at hopefully it will be fixed soon.

Your game problem is strange, but i can guess it's related to a changed keyboard layout.
Check if you keyboard layout its the same, and that you are currently able to write the same simbols on your keyboard that you used to do before. That's the only reason i can think about crashing and getting a password incorrect.
Im pretty sure isn't related to a firewall since you are already getting a "password incorrect" message, so your conection is ok.
Title: Re: Can't Go Online.
Post by: forks on July 25, 2014, 11:17:13 am
Very strange. I think the forums are working now tho lol. But about the game. Hmm. Maybe wait a bit more? I've seen you in game before, so I know that you could log in before.... strange. Maybe try uninstalling and reinstalling the torrent? I don't know. I hope you get it worked out soon!
Title: Re: Can't Go Online.
Post by: ~Stargazer~ on July 25, 2014, 05:19:34 pm
Ill try re installing the torrent, but if that fails, then I'll just to make a new account. Thanks for everyone's help though.
Title: Re: Can't Go Online.
Post by: Thierry on July 25, 2014, 07:51:36 pm
Torrent has nothing to do with this, torrent its just for downloading the game.

Why not try to make a password reset?
Title: Re: Can't Go Online.
Post by: ~Stargazer~ on July 25, 2014, 08:02:31 pm
I thought you weren't able to change your in game password?
Title: Re: Can't Go Online.
Post by: Redlinelies on July 25, 2014, 09:42:18 pm
You may change your in-game password from the site login next to the banner. Just login to the yellow box and then click "User Details" In the next menu you can set a new game password, however it might take a minute or two before it actually changes. Not something I'd advice too often unless you as a user really really wishes to change it.

Usernames however are set and cannot be changed.
Title: Re: Can't Go Online.
Post by: ~Stargazer~ on July 26, 2014, 01:44:35 am
I have amazing news. It actually worked :'D Words cannot express how grateful I am right now. Thank you everyone for your help :3