Feral Heart

Help & Guidance => Game Help => Topic started by: Rhythm-Rider on July 27, 2014, 06:26:54 am

Title: FH Login Not Working
Post by: Rhythm-Rider on July 27, 2014, 06:26:54 am

I have had the game downloaded since last year and just registered today (July 26th). I registered, got my account activated and all that mumbo-jumbo, I opened the download and it said the information I was entering was false, even though I am 100% it was the right password and stuff. I even reset my password and tried again and it didn't work. I didn't try so much that I got banned, though.

Please help!

Title: Re: FH Login Not Working
Post by: greenart6 on July 27, 2014, 06:32:42 am

Is your username over 15 characters long? If so, you'll have to catch registration open again and get a new account, since FH doesn't allow accounts over 15 characters long. If it has symbols it may also be glitchy.

Hope this helps!

Title: Re: FH Login Not Working
Post by: Ingredient on July 27, 2014, 06:32:55 am

Hello there, welcome to Feralheart, sorry to hear you're having login issues.

Try looking here:

http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0)

Make sure you do not have over 16 characters in your username or password, otherwise your login won't work -as Devynex has already mentioned.

Good luck!

Title: Re: FH Login Not Working
Post by: Whisperingwaves on July 27, 2014, 06:55:12 am

I have been ninja beat again XD

If your account username is more then 16 characters long, your gonna need to register for a new account hun, the server does not allow these types of usernames in, since their to long to activate or display correctly. You can also check the things provided above ^^

~ Whisper

Title: Re: FH Login Not Working
Post by: BrokenxDreams on July 27, 2014, 09:27:22 am

Hmm, well, does your password have any capitalized characters? For me I had to completely change mine once because I swore it was case sensitive, but I'm not 100% sure! It worked on the forums but not the game. That was my problem though, maybe consider what the other members have mentioned if not already. :)

Title: Re: FH Login Not Working
Post by: Rhythm-Rider on July 27, 2014, 06:40:57 pm

Alright, thanks guys! I'll try your suggestions <3