I hope that helps, if it doesn't then it would help (I think) if u uninstall you security system and then go back to the feralheart site and do what u need to do, then try re-installing the security again.I don't recommend uninstallin' yer security/anti-virus protection completely but rather temporarily lower yer fire walls 'til ye're completed with what ye' have to do before raisin' 'em again 'n/or exempt the site(s) in general from yer anti-virus system.