So I'm trying to help my friend use a preset, however when she exported it and gave me the file, I can't see her preset. She can, but no one else that downloads the file is able to. We even tried changing the coding and putting it into a different folder number, however that one wouldn't export. Any ideas or suggestions?
Make sure you're placing that .fhp file into Feralheart\presets, not my_presets.
Solution one: Go to Local Disk (C:)\FeralHeart\Presets and search for the preset file you downloaded. If you see something like 'Username_#(1)' [Or 2, 3, 4..etc..] then just Right click the file, select 'Rename' and delete of the (1) [Or 2, 3, 4... you get the idea]. Then restart FH again!
Solution two: Go to Local Disk (C:)\FeralHeart\Presets and search for the preset file you downloaded. Ask your friend if they have any capitals in their name if you don't see any. Example: You see bigbangtheory but it's actually BigBangTheory. If that is the case then Rename the file to the correct user name and restart FH.
Solution 3: If you're seeing your friend's old preset instead of the new one, all you need to do is Replace the old one with the new one instead of having a duplicate.