Feral Heart

Help & Guidance => Game Help => Topic started by: Moonlightroses1 on September 13, 2014, 08:15:28 pm

Title: Can't connect
Post by: Moonlightroses1 on September 13, 2014, 08:15:28 pm
I was trying to reset my character in a map on my Crestfall account but the website kept saying "Account Not Activated" which is strange because I've been able to play and activated the account a while back of course when I first made it though I don't remember what email I used. (I have quite a few) So I just decided to try and get my character back through FH and now it won't even let me log on. Any help?
Title: Re: Can't connect
Post by: ~Stargazer~ on September 13, 2014, 08:51:09 pm
If you don't remember what email you used for your account, it should be visible when you view your profile on the forums? And I'm a bit confused on what you're trying to say about a deactivated account. Maybe explain in a bit more detail, or with screenshots?
Title: Re: Can't connect
Post by: Moonlightroses1 on September 13, 2014, 10:24:36 pm
On my account Crestfall that I've made a couple months ago, I cannot sign in with it on the game nor on the website. On the website it says "Account not activated," and on the game it simply just won't connect. I was playing on my Crestfall account earlier today but a character of mine named Thunderstar LCL (For my warrior cats Rp) got stuck so I came on the website to try to reset him home. Unfortunately this is where my troubles happened. Because I couldn't log in on the website due to my "account not activated," (Even though I know for sure I activated it the minute I made this account) I can no longer log in on the game either and I can't access the email it's connected to because I simply cannot remember it.
Title: Re: Can't connect
Post by: cozyyote on September 14, 2014, 01:41:43 pm
You may try to redownload FH, but I have no idea why it isn't letting you through.
Title: Re: Can't connect
Post by: StarrieNova on September 14, 2014, 05:10:34 pm
I am not very sure how to fix this issue. I do hope the responses you have gotten help you out hun.
Title: Re: Can't connect
Post by: Larkain on September 19, 2014, 06:47:25 am
HELP! IDK, but my game wont connect to the front server half the time, but when it does I start on 1 of my charters and it either pops up with, "Bad Token" (what does that even mean!?) or "couldn't connect to main server" I have tried getting no with all my animals, and even tried creating a new 1 to play. PLZ help me! >:( :'(  :(
Title: Re: Can't connect
Post by: TheApplePie on September 19, 2014, 07:51:17 am
Please make your own post in the help section.
PM me for a private answer.
Title: Re: Can't connect
Post by: PrettyReckless on September 19, 2014, 02:11:37 pm
Sometimes if an account doesn't get activated properly, it can still be used, but disappears after x amount of days.
At least that's what I've seen/experienced.
Only way to solve that specific issue would be to make a new account.

Are you sure you spelled everything correctly?