Help & Guidance => Game Help => Topic started by: Ana is Insanity on November 24, 2014, 06:46:03 am
Title: Download
Post by: Ana is Insanity on November 24, 2014, 06:46:03 am
After waiting like 2 weeks to get account, I finally got on when reg was open. But, to my dismay, I can't download the game because it says the file is corrupted (I have Webroot and it doesn't let ANYTHING that may have potential virus on it) so now I can't download the game. I would be messaging one of the staff, but the "listen to letters" doesn't work so I can't message them... So, if any staff happen to look at this, can you please help?
Title: Re: Download
Post by: Vespian on November 24, 2014, 07:02:09 am
I assure ye' that the FeralHeart download has zero viruses attached to its contents as long as ye're downloadin' it from this site only. The reason why yer Webroot is probably labelin' it as so is due to the download is an uncommon one so can cause a bit of a flag with certain anti-virus/protection installations.
I'm not familiarized with Webroot but mayhaps try to exclude FeralHeart from it? Lower yer firewalls (temporarily till the program has been downloaded) before downloadin' may help even.
As a last resort, ye' could try installin' uTorrent then get the Torrent download. Though ye'll need uTorrent to access the setup files if ye' end up doin' this.
Title: Re: Download
Post by: Ana is Insanity on November 24, 2014, 08:12:29 pm
Thanks Vespian. I'll try to do that later today...
Title: Re: Download
Post by: StarrieNova on November 25, 2014, 06:18:04 am
Just like Vespy said that may help you with your issue, and to help out a tad bit more I believe this link to the Utorrent will help. http://www.utorrent.com/returning-visitor?us (http://www.utorrent.com/returning-visitor?us)^^