Feral Heart

Help & Guidance => Game Help => Topic started by: Fantaa.exe on March 17, 2015, 05:58:59 pm

Title: HELP"Failed to connect to game server"
Post by: Fantaa.exe on March 17, 2015, 05:58:59 pm
I Keep having that :cc Someone help , PLZ. I rally wanna play FH cuz I was away for a long time :c
Title: Re: HELP"Failed to connect to game server"
Post by: Bloo. on March 17, 2015, 07:16:34 pm
Usually if it's a game server connection problem, there's something wrong on the host side. Just sit it out until it fixes itself. It may take minutes, hours, even days, but it looks like the server is up and running fine for now. So try restarting your game and/or changing the rendering system from OpenGL to Direct or otherwise.
Title: Re: HELP"Failed to connect to game server"
Post by: Fantaa.exe on March 17, 2015, 07:28:46 pm
The thing is I've unistall the game about a few months ago :/
Title: Re: HELP"Failed to connect to game server"
Post by: Redlinelies on March 17, 2015, 08:14:27 pm
Since the game server is up and running and not having any issues this must be an issue on your side.

The issue however can be a few different things, but what must be understood plainly that something between the internet connection to your computer is being blocked or not let through, and since you can browse internet normally it's more than likely it's FeralHeart itself as the program it is that is being blocked either by.

-Your antivirus
-Your windows firewall
-Your modem or router.

These things you need to check up on and make sure feralheart.exe(the game itself) is allowed through to the internet. Many cases have we had lousy anti-virus software like Norton and Mcafee blocking the game, and the user must either allow the program through, or remove the antivirus completely.

It can also be the windows firewall in some cases, and then the game must be added to the exception list both in and out in order to go on the internet and play.

It can also be the modem/router that has a built in firewall that blocks certain port ranges and in that case enabling uPnP(universal plug and play) it will open up the ports needed.

I cannot give exact instructions on how to do it here, so if you're going to try any of the above I'd advise you to tutorial videos on youtube since it exist for these common things. There's no other way to sort out your issue unless it's a temporary one caused by connection issues due to your ISP.
Title: Re: HELP"Failed to connect to game server"
Post by: Xsilverlightbane341x on March 19, 2015, 01:05:44 am
I have been having the same problem. Mostly though, the wrong user or pass thing. Witch i follow my activation email exactly and have tried many times. I would love an explanation for this because all i want to do is just play this what looks t be an amazing game. I guess ill try the above. thx and bye.
Title: Re: HELP"Failed to connect to game server"
Post by: Redlinelies on March 19, 2015, 08:54:43 pm
Your problem should not be related to what has been mentioned above in any way since this a failed to connect matter while yours is more about the credentials put in to log in, by looking up your details your username appears to be too long for the game, hence you'll not be able to log in.

The game only supports usernames that are 16 characters or below in length, while yours appear to be 20 characters long. Read this for more information.

http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=50461.msg685616#msg685616 (http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=50461.msg685616#msg685616)

Should explain your situation.