Feral Heart
Help & Guidance => Game Help => Topic started by: gelatinousNinetales on May 02, 2015, 12:00:36 am
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Uhm, I'm not entirely sure what to do here.
So I made the account (got the email sent and such) but didn't activate it until a fews days/weeks later due to stuff.
Now that I've activated it, I have no problem at all logging onto the site itself,
but using my actual account in-game is proving to be quite a challenge.
Whenever I put in the (proper) username and password, it says they are incorrect, no matter how many times I retype or
fix it, which can get annoying when I have to wait another 15 minutes to try again, haha.
So uh, did I do something wrong? Is this fixable, or? ..
Haha I'm not good at this. ;;
Woops.
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It /might/ be because you didn't activate it until a few days/weeks later. You're supposed to activate it (I'm pretty sure) in between 24 and 48 hours before it deactivates itself. I know from experience - I had an account do that to me before. -Shrug-
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If you'd have issues logging into the game
If you have issues logging in, make sure you followed the earlier advice regarding username length, but also that you keep in mind your password is capital sensitive and must match the password entered during registration. A notice if you have numbers in your password as well is that the numpad does NOT work in the game.
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Hey! So, I've noticed lots of help threads about this. Look here instead! It's usually just little things that are easy to fix.
1. Make sure your caps lock is not on. The login is caps sensitive! Make sure you're typing everything correctly.
2. Do not use the numpad! Use the numbers above the alphabet on your keyboard.
3. Does your username or password have any unusual symbols such as ?$!@*-_ ect.? This can mess things up for some people. Make a new account if you're having trouble with symbols. If you make a new one, please try to stick with a-z letters, nothing capitalized.
4. Make sure that your keyboard language is in English! It won't log you in unless you have a US keyboard setting.
5. If you're trying to log on ingame, make sure the server is up and running. You can do this by looking at the top of the banner of this forum.
6. Make sure you are logging in with your username, not forum nickname. My actual username is JazzForLife, and I log in with that. I do not use Jazzz, because that is my forum nickname.
7. Even if you change your password on the forum, your password for the game will always be the same you signed up with.
Hope this helped. If anyone has any more tips to add, tell me and I'll add them.
Idk if any of this would help, just to add to what Delightful said ^^ Jazz provided the quote
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As already mentioned above, is your username not allowed to have more than 16 characters and it can't have any special signs. In this case, you'd need to make a new account.
If it's not the username itself, then it could be possible, that it won't accept it, due to not being activated within 24 hours ( not entirely sure if it's up to 48 hours, I apologise ).
Hope this and the other posts can help you ^^