Help & Guidance => Game Help => Topic started by: The_Black_Cat on May 02, 2015, 10:48:26 pm
Title: Portal not working
Post by: The_Black_Cat on May 02, 2015, 10:48:26 pm
When I try to walk into the portal to Ascension Island, I just fall straight through it. Is there something I'm doing wrong? Help? Other portals are working.
Title: Re: Portal not working
Post by: Hooli on May 02, 2015, 10:55:16 pm
This is most likely just a glitch; Just keep trying and it should eventually let you in. It always happens with all of my portals but if I keep trying to usually lets me in.
Title: Re: Portal not working
Post by: TheApplePie on May 02, 2015, 10:55:52 pm
Have you tried a different character? Sometimes the game glitches and needs a different character to transfer. And maybe you just need to restart the game? Something may have gone wrong in the connection.
Title: Re: Portal not working
Post by: The_Black_Cat on May 02, 2015, 10:57:34 pm
Ah, OK, thank you. I'll try that. Good to know it's not just me. I'll try restarting it now. EDIT: Never mind. I was just in front of the portal and I tried going through it again, and it worked, without me having to restart the game. I'm on Ascension Island now. Thanks for the help. :)
Title: Re: Portal not working
Post by: LordSuragaha on May 17, 2015, 11:06:14 pm
Locking this topic since the question was answered. Feel free to post another topic or contact a staff member like myself if you have further questions or seek advice.