Feral Heart

Help & Guidance => Game Help => Topic started by: Sunrae117 on May 15, 2015, 09:01:03 pm

Title: MY freind is unable to acsess her account
Post by: Sunrae117 on May 15, 2015, 09:01:03 pm
Recently I joined Feral heart and made an account for myself. My friend who has also had an interest in the game requested that if I saw the game open I make her account for her. I did so and she verified her account, but she is unable to login. She insists that the account is verified. She tried resetting the password, but the token we were given was not a real token according to the game. I would like to know if there was some kind of mistake or she didn't actually register properly. Thank you.

Title: Re: MY freind is unable to acsess her account
Post by: Hooli on May 15, 2015, 10:01:23 pm
How many characters are in the account name? If it's rather long, that might be the issue.
Title: Re: MY freind is unable to acsess her account
Post by: Sunrae117 on May 21, 2015, 10:33:45 pm
13 letters
Title: Re: MY freind is unable to acsess her account
Post by: Hooli on May 22, 2015, 01:32:17 pm
Aye, that might be the issue. Try asking your friend to get an account with less letters in their username.
Title: Re: MY freind is unable to acsess her account
Post by: Bawfle on May 22, 2015, 04:14:07 pm
Title: Re: MY freind is unable to acsess her account
Post by: Hooli on May 22, 2015, 08:55:33 pm
Ah.. I knew it was somewhere around there. Woopsies. Thanks for clearing it up, Buffy.