Feral Heart

Help & Guidance => Game Help => Topic started by: madisong on May 20, 2015, 10:31:23 pm

Title: Feralheart will not connect to front server
Post by: madisong on May 20, 2015, 10:31:23 pm
I have tried nearly everything, but yet it fails to connect.
I have tried turning on and off my firewall
I checked every file
I made sure firewall allowed feralheart through
I logged on on other accounts
I checked caps lock
And I also uninstalled and reinstalled feralheart many, many times.
Please, help.
I can't think of much more that I can do..
Title: Re: Feralheart will not connect to front server
Post by: Bluparrot on May 20, 2015, 10:47:23 pm
It might be your Internet connection.
Title: Re: Feralheart will not connect to front server
Post by: madisong on May 21, 2015, 11:50:12 pm
It might be your Internet connection.
My internet works too.
Title: Re: Feralheart will not connect to front server
Post by: Enoki on May 22, 2015, 05:03:44 pm
Is your computer a Mac deary? Sometimes when Flourite Plains (for example) or any other map has too many players, a mischievous monster called "Lag" appears. This lag is terrible to Mac computers and likes to pick on them, which inevitably makes them crash Feral Heart. Have you tried using a different computer besides the one you are using right now? It may just be the computer your using. Even if it is a newer computer, it may not be up to handling Feral Heart. Hope this helps. If not, I shall try to help you figure out the reason.
Title: Re: Feralheart will not connect to front server
Post by: madisong on May 25, 2015, 05:48:32 pm
Is your computer a Mac deary? Sometimes when Flourite Plains (for example) or any other map has too many players, a mischievous monster called "Lag" appears. This lag is terrible to Mac computers and likes to pick on them, which inevitably makes them crash Feral Heart. Have you tried using a different computer besides the one you are using right now? It may just be the computer your using. Even if it is a newer computer, it may not be up to handling Feral Heart. Hope this helps. If not, I shall try to help you figure out the reason.
Im using a PC.
Title: Re: Feralheart will not connect to front server
Post by: Enoki on May 25, 2015, 06:17:06 pm
Im using a PC.

Do you know how old it is and what its gaming processors are? Your GPU (Graphics Processing Unit) and your RAM (Random Access Memory). If your GPU is old, it may not let you play Feral Heart.
Title: Re: Feralheart will not connect to front server
Post by: WolfQueen on May 25, 2015, 06:31:01 pm
i think the GPU and RAM has something to do with the graphics and internal processes of the game, not internet connection, which is a different case. i might be wrong though.
Title: Re: Feralheart will not connect to front server
Post by: Redlinelies on May 25, 2015, 07:25:18 pm
Since the server is up and running it's 99% of the time a firewall blocking your game from accessing the internet or opening up the ports needed. It could be that your antivirus has a built in firewall, it could be that windows firewall is blocking it, it could even be that your router blocks it. If not an actual firewall it's all down to your internet connection. The failed to connect to main/front server only really shows when there's no internet connection, or when your game cannot access the internet due to it being blocked by a firewall somewhere as explained above.

Antivirus blocking it?
As mentioned earlier, many antivirus software comes with a built in firewall, and in some cases it's either over protective or not smart enough to let certain applications through. You'd either need to add FeralHeart to exceptions, disable it's firewall temporary and try if it works, or even in some cases uninstall the antivirus all together. Just take note that this is not for everyone if they need someone to babysit their activity on a computer, but also licenses for eventual subscriptions might disappear if you paid for it.

Windows Firewall blocking it?
Not very common this is the cause, but it has happened too. It's fairly straight forward though, it's just to allow feralheart.exe through it/add it to exceptions and windows will let it do whatever. There's nice tutorial videos on youtube on how to do this.

Router Blocking It?(Bit rare but happens)
I do not honestly know under which ports FeralHeart operates which also means I do not know which ones that might need to be forwarded in some cases, but certain routers could cause issues.



There can be many things, and most of the things you'd sadly need to look up and try yourself as the things mentioned here since no one else can sadly do it for you.

But if you think this way:
If it works on another computer but on the same network? It's most likely antivirus or windows firewall blocking the game.

If it doesn't work on another computer on the same network, or the same computer works outside your regular connection, it's most likely your router, it's firewall or other security settings.
Title: Re: Feralheart will not connect to front server
Post by: madisong on May 27, 2015, 10:55:17 pm
The driver date is 3/28/2013, and that might just be it. Does that mean I have to update it?
Title: Re: Feralheart will not connect to front server
Post by: Enoki on May 27, 2015, 11:01:24 pm
The driver date is 3/28/2013, and that might just be it. Does that mean I have to update it?

Hmm, I don't think so. But you can always update it and see if that helps. It never hurts to try.

Also, this is probably not the issue, but might as well say to check your particles. If there are copies of the particles this will make FH crash.
Title: Re: Feralheart will not connect to front server
Post by: madisong on May 27, 2015, 11:07:50 pm
There are no copies of particles, and im going to check the GPU right now.
Title: Re: Feralheart will not connect to front server
Post by: Enoki on May 27, 2015, 11:38:47 pm
There are no copies of particles, and im going to check the GPU right now.

Alrighty, crossing fingers for you. ^^ I'll keep brainstorming in case it doesn't work.
Title: Re: Feralheart will not connect to front server
Post by: Redlinelies on May 28, 2015, 06:10:43 am
Failed to connect to front server message has nothing to do with your graphics card nor RAM, nor particles. I'd suggest looking over my previous message in your thread. It's more than likely that you didn't double check something there instead of digging into something not even related to these messages.