Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: skyhigh16 on July 13, 2015, 07:09:30 pm

Title: Can't activate friend's account?
Post by: skyhigh16 on July 13, 2015, 07:09:30 pm
So, I made an account for a friend of mine on here because she really wanted one and I caught the registration open, but now I am having some issues activating it for her. So I typed in all the info and stuff but then after it was registered, the verification E-mail never came, I have been waiting for it for maybe an hour now and it never showed up.

Anyone that could help?
Title: Re: Can't activate friend's account?
Post by: DreamerDay on July 13, 2015, 07:17:46 pm
Hello Luna, are you trying to activate the account when the registration is closed? If so, I'm afraid it will not work. Try sending an email to [email protected] using the email connected to the account/the email you used to register. You could also try PMing a staff member to see if they can clear it up. [link] (http://www.feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52)

Make sure you activate accounts right after you register when the registration is still open. :3
Title: Re: Can't activate friend's account?
Post by: skyhigh16 on July 13, 2015, 07:37:36 pm
Okay, thank you! I think the problem has been fixed now.
Title: Re: Can't activate friend's account?
Post by: DreamerDay on July 13, 2015, 07:38:26 pm
yay! great to hear.