Feral Heart

Help & Guidance => Game Help => Topic started by: Jason D Husky on August 12, 2015, 03:37:34 pm

Title: Log-in error
Post by: Jason D Husky on August 12, 2015, 03:37:34 pm

So. I made an account,and i can't log in. I have everything right. I do not understand this problem.(i had it downloaded,but i forgot my acc name and pass.and my e-mail was deleted) so i tried to log in. (as this account) it didn't worked,so..HALP ME

Title: Re: Log-in error
Post by: Chunky_Squirrel on August 12, 2015, 03:48:58 pm

Hmmm... Did you confirm you're account on you're e-mail before it got deleted?

If not, then you'll have to make a new account.

Or-

You could run FH as Administrator.

Right click on FH icon and press Run as Administrator.

Title: Re: Log-in error
Post by: Jason D Husky on August 12, 2015, 04:00:15 pm

No..i am on new e-mail (well in this case g-mail..) I also think it is because i'am from czech republic..but i think it isn't because of it..(i created this account like 2 hours ago..) i tried that administrator thing.

Title: Re: Log-in error
Post by: Warriorstrike on August 12, 2015, 04:32:24 pm

If you didn't confirm your account by clicking on the activation link while the Registration was open, you will not be able to log into your account, because the server doesn't recognize your username or password. If you have created a new account (the one you're currently using), why don't you use that one to log into the game, instead? I don't believe that living in the Czech Republic has anything to do with it. c:

Title: Re: Log-in error
Post by: Jason D Husky on August 12, 2015, 04:41:10 pm

I'am using the account that i created (that is THIS one)

Title: Re: Log-in error
Post by: Warriorstrike on August 12, 2015, 04:50:48 pm

Quote from: Lolmankirru-san on August 12, 2015, 04:41:10 pm

I'am using the account that i created (that is THIS one)

Ah, I misunderstood. However, if you did not confirm your account on your email before it got deleted, you will have to create a new account when the Registration next opens up. If you would like to use the email that you have signed to this account at the moment, you can go into your profile and chance the email, so that if/when you create a new account, you will be able to use that email for your new account. (If you so desire.)

Title: Re: Log-in error
Post by: Jason D Husky on August 12, 2015, 05:10:25 pm

Still misunderstood,I can't log on in the game to THIS account

Title: Re: Log-in error
Post by: Warriorstrike on August 12, 2015, 05:15:48 pm

Quote from: Lolmankirru-san on August 12, 2015, 05:10:25 pm

Still misunderstood,I can't log on in the game to THIS account

Yes, if you did not confirm your account by clicking/pasting the link of the activation code into your browser, you will not be able to log into your account. If you did not confirm your account's activation, unfortunately you will not be able to log in.

Title: Re: Log-in error
Post by: Jason D Husky on November 21, 2015, 06:30:28 am

Woops,sorry that i wasnt there for a long time

I confirmed it

and it still does not want to let me in

Title: Re: Log-in error
Post by: Enoki on November 21, 2015, 06:43:07 am

Hmm, ye aren't using the numpad to log in with, are ye? If so, try using the numbers above the keyboard instead of the ones on the right. FH does not accept the numpad or any different language keyboard keys b'sides English.

'Ave ye been able to log into this account in-game b'fore or is this y'er first attempts at logging in? If this be y'er first time, make sure that y'er username is no longer than sixteen characters. If y'er username is above that amount, then ye will need to create a new account as FeralHeart does not allow usernames with 17 characters and above.

Hope I helped, deary! And best of luck getting y'erself logged in. ^3^