Feral Heart

Help & Guidance => Game Help => Topic started by: susipelastajia on August 17, 2015, 04:37:34 pm

Title: I have fresh account and I am banned
Post by: susipelastajia on August 17, 2015, 04:37:34 pm

I make a new account in feralheart and when i want play a game, then pops up inscription "You have been banned for 8 months 23 days 1 hour and 7 min". WHY?!

Title: Re: I have fresh account and I am banned
Post by: Master_callos on August 17, 2015, 04:39:24 pm

This is something you'll have to discuss with a Staff member. Discussing bans on the forum is a nono.

Title: Re: I have fresh account and I am banned
Post by: wolfsquad on August 17, 2015, 04:39:44 pm

If you have a previous account that's been banned by IP, creating a new one automatically bans you again (It may extend time).
Also, there could be something in username/password that violates the rules or you've been inactive TOO long.

Or it's the bug of random ban out of nowhere.

Title: Re: I have fresh account and I am banned
Post by: susipelastajia on August 17, 2015, 04:41:56 pm

Thank you all!

Title: Re: I have fresh account and I am banned
Post by: wolfsquad on August 17, 2015, 04:43:22 pm

You're welcome.

But as said by Fenrir_Dama, discussing any sort of ban on the forums or ingame (when you come back) is against the rules and should be taken up to a Staff member, especially the one that's banned you in the first place.

Title: Re: I have fresh account and I am banned
Post by: Shally on August 17, 2015, 04:44:12 pm

Please contact me, and I'll see if I can help you.
Locking this thread for now! c: