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Help & Guidance => Game Help => Topic started by: Shibanigans on September 06, 2015, 06:17:15 pm

Title: FH crashing on mac.
Post by: Shibanigans on September 06, 2015, 06:17:15 pm

So the game starts properly and runs perfectly as well. My problem is, whenever I log in on a character that was left at (or sometimes, try to enter) Fluorite Plains or Bonfire Island, even Ficho Tunnel, this box will appear saying the game suddenly closed. I'm a mac user I believe many others (including Windows users) find this frustrating. Is there any way to avoid this? When I play FH I tend to close as many unused apps as possible, normally leaving FH, Spotify (rarely), Finder and Chrome.

Here's a screenshot of the box: http://puu.sh/k26Dy/96ea9e5a5a.png (http://puu.sh/k26Dy/96ea9e5a5a.png)
You can clearly see the game was running perfectly, it even allowed me to appear/log in on Fluorite and enter Ficho for a small amount of time.

Title: Re: FH crashing on mac.
Post by: ritat on September 07, 2015, 12:26:15 pm

I've never seen that error box before, but I think that may be due to memory overload. Your google chrome can take up some of your memory when it is running and can crash when it happens. Just try these options:

1- close all the programs and then run Feralheart, stay away from those maps that have so many people and lag like Fluorite Plains and Bonfire Island for a day or 2, it might work then.
2- refresh your computer and then try again
3- or, you have to redownload the game if it doesn't stop

I am not completely sure about this, but it'll be great to help in some way? :)

Title: Re: FH crashing on mac.
Post by: StarrieNova on September 07, 2015, 10:37:23 pm

I agree with Rittie I haven't ever seen this before either. Possibly her solutions may work, but if you attempt to uninstall Feral Heart if the other solutions don't work, and the issue keeps being persistent be sure to do a complete uninstall of the game meaning delete the Feral Heart folder as well.

Title: Re: FH crashing on mac.
Post by: xXQueenXx on September 08, 2015, 04:02:19 pm

Like the other two have said, I have never seen this error message and I seem to crash alot on FeralHeart...
The only advice I can give you that hasn't been mentioned already is to re-download the game according to this tutorial (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=51726.msg714604#msg714604)