Feral Heart

Help & Guidance => Game Help => Topic started by: Adorableness on October 03, 2015, 01:46:35 am

Title: I can't log into the game.
Post by: Adorableness on October 03, 2015, 01:46:35 am

I'm trying to log into the game, and I'm putting in my password and username fine, it's not taking the password as correct, and I am completely sure that it's the right password because it's the one I used to login on this website.

Title: Re: I can't log into the game.
Post by: WolfQueen on October 03, 2015, 01:56:40 am

http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0)

Title: Re: I can't log into the game.
Post by: Warriorstrike on October 03, 2015, 01:58:09 am

Be sure that you have a stable internet connection, as a faulty one can greatly affect the game. It might be a good idea to check out the link that Jengatower has provided above, too, for possible common mistakes with logging into the game.

Title: Re: I can't log into the game.
Post by: xxDazedUnicornsxx on October 03, 2015, 02:49:39 am

its not letting me log into it either :/

Title: Re: I can't log into the game.
Post by: marvelsterian on October 03, 2015, 10:46:40 am

Quote from: Skye on October 03, 2015, 02:49:39 am

its not letting me log into it either :/

It may be best if you create your own topic, in order to seek advice and help instead of posting your concern in someone else's topic. This way, the community can offer their help best. ^^~

Title: Re: I can't log into the game.
Post by: Enoki on October 03, 2015, 03:07:46 pm

Is y'er forum name the same as y'er username or is y'er FH user different? If 'tis, check and make sure that 'tisn't exceeding 16 characters. Any game usernames over sixteen letters/numbers will not work in game. If this is the problem, unfortunately, ye will 'ave to wait and make another account.

Title: Re: I can't log into the game.
Post by: PrettyReckless on October 03, 2015, 03:13:26 pm

Did you also activate the account?
Sometimes (It happened before) the account may get deleted after a while due to it not being activated.

My guess is however that the username or password is greater than 16 characters and/or letters and therefore not a valid user.
Even though it says it is registered and passes as a valid one, it can merely be used on the forum, but not in-game.